Problems with the XStore during the redesign

This topic has 4 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

  • Avatar: SwissConsultings
    SwissConsultings
    Participant
    August 11, 2020 at 17:17

    Hello everyone .. have now bought the second license and ask for help .. I installed the XStore theme and I could change some things according to my needs. However, I can’t find everything .. Eg. I would like my customers not only to enter their email address when registering, but also to register correctly with all the data so that I can use them for Woocommerce. I cannot find such things and have bought some plugins for them and now too many over 600 .- Eur to plugins etc. and all this does not work properly .. I ask someone to help me if possible in German .. My site is now extremely slow .. Thanks ..

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 10:03

    Hello,

    Thank you for using our theme
    We use the default WooCommerce function to show the registration in the popup and My account page with the registration is the default WooCommerce page. So, we don’t have any custom code for the registration to improve it or change. In your case only plugin could help you or additional customization.
    We did not study question of the custom registration fields because it’s not related to theme but to the WooCommerce plugin. So, we would recommend you contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/ and ask if they could suggest you something that works fine with WooCommerce.

    Regards

    Avatar: SwissConsultings
    SwissConsultings
    Participant
    August 12, 2020 at 20:46

    The biggest problem is that my entire page doesn’t look the way it should. Is it possible to see this?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2020 at 09:28

    Hello,

    Describe the problem in more detail, provide temporary wp-admin access https://prnt.sc/tyud5o
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

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