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Mobile menu shows 404 error page on mobile panel?

This topic has 28 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 22, 2021 at 09:03

    Hello,

    Could you, please, test the mobile panel now?
    Besides, don’t update WP to version 5.8. The current version of the theme does not support WP 5.8, we are working on the new update.

    Regards

    #295365 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 22, 2021 at 09:03

    Hello,

    Could you, please, test the mobile panel now?
    Besides, don’t update WP to version 5.8. The current version of the theme does not support WP 5.8, we are working on the new update.

    Regards

    #295366 Copied
    Avatar: kim
    kim
    Participant
    July 22, 2021 at 14:53

    hi olga,

    mobile panel works now, i checked on both samsung and iphone, both own browser and chrome, all works now, thank you very much for help!

    mobile menu still has to be kept on header bar?
    is there any customized css i need to know to keep?

    for wp version, my site wordpress already updated to 5.8 before i started this topic, i think its automatically update, what should i do now? thank you

    Please contact administrator
    for this information.
    #295437 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 22, 2021 at 19:38

    Hello,

    Wait for the next theme update in this case. We are working to fix this issue.

    Regards

    #295518 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 23, 2021 at 13:06

    Hello,

    Could you, please, test the mobile menu now?

    Regards

    #295629 Copied
    Avatar: kim
    kim
    Participant
    July 23, 2021 at 14:51

    hi olga, i tested already, why ask me test again? is it theme updated to be compatible to wp5.8 now? or is there any other changes you made? thank you

    #295657 Copied
    Avatar: kim
    kim
    Participant
    July 23, 2021 at 15:31

    hi olga,

    i tested again just now on all samsung/iphone own browser and chrome browser, they all work for mobile panel menu button and more button, thank you

    1. more button does not have close button like menu button, it took me a while figuring out how to close the more screen by click the more button again, is it possible to add a cross close button to more screen (like the close button to menu screen)?

    2. i tested on an old LG6 cell phone, button works, its just store logo on top shows too small, is it because its old mobile device not supported to show normal size logo? or is there any setting can be done to make logo show normal size properly?

    thank you

    Please contact administrator
    for this information.
    #295664 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 13:52

    Hello,

    1) More button is the close button https://prnt.sc/1g5kki3
    2) Try to check the logo now, please.

    Regards

    #296084 Copied
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