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Installation problems with Blanco theme - by neelz-1551

This topic has 25 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: Eva
    Eva Kemp
    Support staff
    August 22, 2014 at 12:48

    As I see you’ve removed blanco theme folder. Please upload the theme archive into themes folder via FTP.
    Thank you.

    Regards,
    Eva Kemp.

    #13300 Copied
    Avatar: neelz-1551
    neelz-1551
    Participant
    August 22, 2014 at 17:25

    Hi, I installed the Blanco theme via FTP. But now that this theme is installed the login does not work from wordpress.com.

    Please, contact administrator
    for this information.
    #13313 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 22, 2014 at 20:48

    We recommend you to recreate your site. Clear your wordpress, don’t install any 3rd-party plugins and themes, just install Blanco theme as described in our documentation:
    https://www.8theme.com/demo/docs/blanco/index.html#!/installation

    You have a lot of 3rd-party plugins that may cause incompatibility with the theme.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #13323 Copied
    Avatar: neelz-1551
    neelz-1551
    Participant
    August 23, 2014 at 02:35

    Hi I reset my site then installed the theme and it works now. Thank u very much for your time and patience.

    #13338 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 23, 2014 at 08:02

    Hello,

    We’re glad everything is fine now.
    You’re welcome.

    Regards,
    Eva Kemp.

    #13344 Copied
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