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How to enable promo popup on xstore…..

This topic has 27 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

filmguerilla

Participant

January 12, 2023 at 16:28

Please see username pass for admin area

Please contact administrator
for this information.

#343859 Copied

filmguerilla

Participant

January 12, 2023 at 16:29

Hi Rose,

yeah i found it. i made a newsletter popup months ago and it worked on desktop and mobile but the last one didn’t worked. can you check this for me please so i can make another promo this month. lots of users are using mobile on my website

#343860 Copied

Rose Tyler

Support staff

January 12, 2023 at 16:36

Please go to Theme Options > Header Builder > add Newsletter element into the content. Currently, it is not added – https://prnt.sc/K0jwi5xeQIl6

Regards

#343862 Copied

filmguerilla

Participant

January 18, 2023 at 23:02

Sorry for the late response. Last promo i made this was added on the header. This works on desktop but it didnt work on mobile/tablet when i made a campaign. Just want to clarify. I did made this months ago as well and it works but the last time i did it mobile/tablet promo popup wasnt working.

#344339 Copied

Rose Tyler

Support staff

January 19, 2023 at 09:18

Hello, Filmguerilla

We’ve disabled Mobile Content Optimization (Theme Options > General) and now the Newsletter works on Mobile.
We recommend that you clear the cache of your mobile browser and check again.

Best Regards,
8Themes Team.

#344364 Copied

filmguerilla

Participant

January 22, 2023 at 20:06

thank you. will test this again

#344672 Copied

Tony Rodriguez

Support staff

January 23, 2023 at 07:32

Hello @filmguerilla,

Thank you for your patience. Once the testing is complete, please let us know here so that we can close out this topic.

We appreciate your understanding and for reaching out to us.
Have a great day.

Best Regards,
8Theme’s Team

#344694 Copied
Tagged: enable, popup, promo, templates, woocommerce, wordpress, xstore
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