Error to add quantity in the cart of woocommerce

This topic has 6 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: stefano.zinnanti@outlook.com
    stefano.zinnanti@outlook.com
    Participant
    December 15, 2021 at 19:10

    When I add more products in the cart and I push the button, every time the quantity increase of 2 and not of 1 quantity each clik

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2021 at 08:34

    Hello,

    I do not see the problem on your site – https://gyazo.com/757f4a6fffe9f9b24ee84a11b9983542 Was it solved?

    Regards

    Avatar: stefano.zinnanti@outlook.com
    stefano.zinnanti@outlook.com
    Participant
    December 16, 2021 at 09:47

    the troble is in the cart when you try to add more quantity

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2021 at 10:59

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    If you are using child theme, make sure that your custom changes in files are not reason for the issue on Cart page.

    Regards

    Avatar: stefano.zinnanti@outlook.com
    stefano.zinnanti@outlook.com
    Participant
    December 22, 2021 at 16:55

    I tried to disable every plugin but the trouble is always there in my cart but also in the others place were it is possible add more quantity of procucts

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 22, 2021 at 18:36

    Hello,

    Provide us with WP Dashboard access to check the issue in more detail.

    Regards

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