This topic has 50 replies, 2 voices, and was last updated 10 months ago ago by Rose Tyler
Hello, Dhruv,
Thank you for your response.
1/ Fix was added in xstore/js/modules/productCategoriesWidget.min.js and will be included in the next update.
2/ Fixed with custom CSS.
Kind Regards,
8theme team
Our vendor store pages layout changed from 1240 px to full width after updating the theme. We have set the website layout to 1240px but even then vendor store pages in full width.
Hello, Dhruv,
Fixed, please, check now.
It was our typography “wrong word” issue and it is already fixed for you and be included in the next theme update!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Dhruv,
Fixed, please, check now.
It was our typography “wrong word” issue and it is already fixed for you and be included in the next theme update!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hii Team, There is an update for Xstore theme and Core plugin. Should I proceed with tit. I don’t want to lose the custom css or js codes which you added last time to fix certain things.
Hello, Dhruv,
Thank you for getting in touch with us.
You can update the theme and Core plugin https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
Kind Regards,
8theme team
Are you sure? The custom code you guys added last time will not get affected after the update. I was having issue with vendor store pages earlier and you guys have made modifications to the theme files.
So need to make sure before updating, so we don’t have the same issue again. We can’t afford downtime if the issue again comes back after the update.
Hello, Dhruv,
All should be fine.
You can create a full backup – https://xstore.helpscoutdocs.com/article/63-theme-update , or contact us in case any issue appears and we will help you.
Kind Regards,
8theme team
Hi Team, we have updated the Xstore theme and Xstore core plugin today. But after that our shop pages, products pages and vendor pages layouts, fonts and color got messed up. Please look at it asap. It’s quite urgent for us.
Hello, Dhruv,
Solved by re-saving Theme Options. Please clear the cache and check now.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hi, I wanted to bring to your attention that when multiple products from different vendors are added to the cart, the layout of the cart page becomes distorted.
Hello, Dhruv,
Thank you for getting in touch with us.
1/ As we can see, warnings come from plugins https://prnt.sc/xCuYjEWlzwei , so we would recommend you contact support of plugins and solve it first.
2/ Please check the layout of the Cart page with the default WooCommerce theme – Storefront activated on your site.
We need to find out if the situation is caused by XStore or by something else.
Kind Regards,
8theme team
Please check the cart page of our website… The code issue from the plugins is gone.
Hello Dhruv,
MultivendorX plugin rewrites woocommerce/cart/cart.php file by its own template if there is more than 1 vendor seller → https://prnt.sc/14Fq2EdQBeHY
https://prnt.sc/c1dCGufxcFGB
So we found a filter to disable such rewriting action from their side and added
add_filter('mvx_display_multiple_vendor_notice_at_cart_chekout_page', '__return_false');
code to your child-theme/functions.php
So the result is ok now → https://prnt.sc/4PsClOAJfnom
Please, check now !
P.S. It is very not good practice at all when one plugin rewrites templates from another one, because in such case theme rewritten template has a lower priority than such file and it breaks the structure at all.
Kind Regards,
8theme team
We are this issue currently. We have contacted the plugin support and they’re saying it’s not from their end and ask to contact the theme support.
Hello Dhruv,
On what page do you see this message?
To find out if this is from the theme or from something else (plugin or WordPress), you may just temporarily activate another theme on the site (Appearance> Themes), for example, Storefront – default WooCommerce theme. If the message persists, it means, the situation is independent of XStore.
Kind Regards,
8theme team
Hi, We are facing an issue with the cart click after updating the theme. It should open added items in the cart in the sidebar but nothing comes up.
Hello Dhruv,
You are using Elementor Pro plugin for the cart. Please try to add the next code in the functions.php file of your child theme:
add_action('wp_head', function() {
wp_enqueue_script( 'wc-cart-fragments' );
});
Please clear cache and check how it works then.
Kind Regards,
8theme team
Also when we applied the patches, we are having issues with our website fonts. We have set it to be Cauten but it is different now. Earlier applying the patches, was good. We are using the “Custom Fonts” plugin.
Hello Dhruv,
Check the screenshot from us in the Private content area, it is from your site.
There are Mixed Content errors, and you need to contact your hosting provider about this.
Kind Regards,
8theme team
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