How can we change the Dynamic Vendor Store Name to “Vendor Store” on single product page

This topic has 50 replies, 2 voices, and was last updated 10 months ago ago by Rose Tyler

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2023 at 12:56

    Hello, Dhruv,

    Thank you for your response.

    1/ Fix was added in xstore/js/modules/productCategoriesWidget.min.js and will be included in the next update.
    2/ Fixed with custom CSS.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    April 7, 2023 at 13:11

    Our vendor store pages layout changed from 1240 px to full width after updating the theme. We have set the website layout to 1240px but even then vendor store pages in full width.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2023 at 15:46

    Hello, Dhruv,

    Fixed, please, check now.
    It was our typography “wrong word” issue and it is already fixed for you and be included in the next theme update!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2023 at 15:46

    Hello, Dhruv,

    Fixed, please, check now.
    It was our typography “wrong word” issue and it is already fixed for you and be included in the next theme update!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    April 17, 2023 at 10:46

    Hii Team, There is an update for Xstore theme and Core plugin. Should I proceed with tit. I don’t want to lose the custom css or js codes which you added last time to fix certain things.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2023 at 09:48

    Hello, Dhruv,

    Thank you for getting in touch with us.

    You can update the theme and Core plugin https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    April 18, 2023 at 09:52

    Are you sure? The custom code you guys added last time will not get affected after the update. I was having issue with vendor store pages earlier and you guys have made modifications to the theme files.
    So need to make sure before updating, so we don’t have the same issue again. We can’t afford downtime if the issue again comes back after the update.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2023 at 10:03

    Hello, Dhruv,

    All should be fine.
    You can create a full backup – https://xstore.helpscoutdocs.com/article/63-theme-update , or contact us in case any issue appears and we will help you.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    May 3, 2023 at 08:43

    Hi Team, we have updated the Xstore theme and Xstore core plugin today. But after that our shop pages, products pages and vendor pages layouts, fonts and color got messed up. Please look at it asap. It’s quite urgent for us.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2023 at 11:27

    Hello, Dhruv,

    Solved by re-saving Theme Options. Please clear the cache and check now.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    May 31, 2023 at 10:01

    Hi, I wanted to bring to your attention that when multiple products from different vendors are added to the cart, the layout of the cart page becomes distorted.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2023 at 10:50

    Hello, Dhruv,

    Thank you for getting in touch with us.

    1/ As we can see, warnings come from plugins https://prnt.sc/xCuYjEWlzwei , so we would recommend you contact support of plugins and solve it first.

    2/ Please check the layout of the Cart page with the default WooCommerce theme – Storefront activated on your site.
    We need to find out if the situation is caused by XStore or by something else.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    May 31, 2023 at 15:56

    Please check the cart page of our website… The code issue from the plugins is gone.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2023 at 07:57

    Hello Dhruv,

    MultivendorX plugin rewrites woocommerce/cart/cart.php file by its own template if there is more than 1 vendor seller → https://prnt.sc/14Fq2EdQBeHY
    https://prnt.sc/c1dCGufxcFGB
    So we found a filter to disable such rewriting action from their side and added
    add_filter('mvx_display_multiple_vendor_notice_at_cart_chekout_page', '__return_false');
    code to your child-theme/functions.php
    So the result is ok now → https://prnt.sc/4PsClOAJfnom
    Please, check now !

    P.S. It is very not good practice at all when one plugin rewrites templates from another one, because in such case theme rewritten template has a lower priority than such file and it breaks the structure at all.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    June 7, 2023 at 09:29

    We are this issue currently. We have contacted the plugin support and they’re saying it’s not from their end and ask to contact the theme support.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 13:07

    Hello Dhruv,

    On what page do you see this message?
    To find out if this is from the theme or from something else (plugin or WordPress), you may just temporarily activate another theme on the site (Appearance> Themes), for example, Storefront – default WooCommerce theme. If the message persists, it means, the situation is independent of XStore.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    June 18, 2023 at 15:42

    Hi, We are facing an issue with the cart click after updating the theme. It should open added items in the cart in the sidebar but nothing comes up.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2023 at 15:58

    Hello Dhruv,

    You are using Elementor Pro plugin for the cart. Please try to add the next code in the functions.php file of your child theme:

    add_action('wp_head', function() {
        wp_enqueue_script( 'wc-cart-fragments' );
    });

    Please clear cache and check how it works then.

    Kind Regards,
    8theme team

    Avatar: Dhruv
    Dhruv
    Participant
    June 20, 2023 at 07:38

    Also when we applied the patches, we are having issues with our website fonts. We have set it to be Cauten but it is different now. Earlier applying the patches, was good. We are using the “Custom Fonts” plugin.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2023 at 08:20

    Hello Dhruv,

    Check the screenshot from us in the Private content area, it is from your site.
    There are Mixed Content errors, and you need to contact your hosting provider about this.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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