Have issue in category page filter and view type.

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: Trilok
    Trilok
    Participant
    February 6, 2023 at 14:02

    i am not able to use category filter option just like i am using at shop page but it look mesh at category page and even category filter not avisiable.

    https://www.eerra.com/shop/

    Shop page link https://prnt.sc/ZJwsSB28gwc6

    Category Page Link https://prnt.sc/06U1k4fBxNdg
    1 issue these view option, filter and pagination should be in single colum.
    2. filter option not showing at category like it shows at category.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2023 at 14:41

    Hello, Trilok

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
    Let us know the result.

    Kind Regards,
    8theme team

    Avatar: Trilok
    Trilok
    Participant
    February 7, 2023 at 07:23

    I have tried your given solution and found out that elementor pro cause the issue?

    Can you check from your end.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2023 at 08:10

    Hello, Trilok

    In this case, please contact the support of Elementor Pro plugin.

    We appreciate your understanding.

    Best Regards,
    8Themes Team

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