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Have issue in category page filter and view type.

This topic has 4 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

Trilok

Participant

February 6, 2023 at 14:02

i am not able to use category filter option just like i am using at shop page but it look mesh at category page and even category filter not avisiable.

https://www.eerra.com/shop/

Shop page link https://prnt.sc/ZJwsSB28gwc6

Category Page Link https://prnt.sc/06U1k4fBxNdg
1 issue these view option, filter and pagination should be in single colum.
2. filter option not showing at category like it shows at category.

#346163 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

3 Answers

Rose Tyler

Support staff

February 6, 2023 at 14:41

Hello, Trilok

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the result.

Kind Regards,
8theme team

#346168 Copied

Trilok

Participant

February 7, 2023 at 07:23

I have tried your given solution and found out that elementor pro cause the issue?

Can you check from your end.

#346211 Copied

Rose Tyler

Support staff

February 7, 2023 at 08:10

Hello, Trilok

In this case, please contact the support of Elementor Pro plugin.

We appreciate your understanding.

Best Regards,
8Themes Team

#346218 Copied
Tagged: category page, filter, issue, templates, view type, woocommerce, wordpress
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