Problem with both license on activation - by giannis lelekis

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: giannis lelekis
    giannis lelekis
    Participant
    April 6, 2022 at 19:37

    Hello,
    I have a problem with both of my licenses.
    While non of them is activated there is a message which says
    You have reached activation number limit

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 7, 2022 at 00:36

    Hello,

    1) Go to your account area https://www.8theme.com/account and register the second purchase code there

    2) Check the screenshots in the private content area.
    Remove theme from these domains if you want to use the licenses for other projects. Reply back once you remove the theme from these domains, not just deactivate the license in theme settings.

    Regards

    Please contact administrator
    for this information.
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