Reply 346373 to: Request for assistance with removing left padding on mobile version of website
Tony Rodriguez
Support staff
February 8, 2023 at 09:09
Hello @Bello,
We suggest disabling all third-party plugins (including cache plugins) that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the browser cache, and then checking again. It is possible that one of the additional plugins is causing the issue.
We can also see that you have activated CDN from your server on your site. We recommend contacting your hosting provider to flush the CDN completely and then turn it off while you are in the development process. For a better reference, please see the attached image. https://postimg.cc/r0cY29cL
If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site customizations. This will allow us to further investigate and assist you accordingly.
Please note that you should take a complete backup of your site before making any changes.
In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further.
