Hello,
Thanks for using our theme. Make sure that translation files of the theme are placed in /wp-content/languages/themes/ folder, files of Core plugin in /wp-content/languages/plugins folder. Then synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update If this doesn’t help, check this workaround for Core plugin translation – https://www.8theme.com/topic/translate-general-text/#post-249704
Regards
