I want to fix this description is too small

This topic has 11 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: YUSSEF JOE
    YUSSEF JOE
    Participant
    October 22, 2022 at 23:59

    I want to fix this product description is too small

    10 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 23, 2022 at 06:15

    Hello, @YUSSEF JOE,

    I am sorry but I did not get your point, Could you please explain it more clearly, if possible with some screenshots for my better understanding having marked on it that what exactly you want? please explain a bit more clearly as well, so that I will check and assist you accordingly.

    Regards 8Themes Team.

    Avatar: YUSSEF JOE
    YUSSEF JOE
    Participant
    October 23, 2022 at 11:06

    The words are too small here
    https://prnt.sc/gt4_Meolnj6m

    I want like that
    https://prnt.sc/-XBg3SXyhDlk

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2022 at 03:41

    Hello,

    Could you temporarily disable cache plugin and provide temporary wp-admin access?
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: YUSSEF JOE
    YUSSEF JOE
    Participant
    October 24, 2022 at 05:26

    Been sent

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2022 at 06:08

    Hello,

    Thanks, but we can’t access Theme Options. Please set the administrator role for the user.

    Regards

    Avatar: YUSSEF JOE
    YUSSEF JOE
    Participant
    October 24, 2022 at 06:20

    This is the personal account of the general manager

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2022 at 06:56

    Thanks for the reply.
    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
    Or add the next code in Theme Options > Theme custom CSS

    .single-product .et_product-block .woocommerce-product-details__short-description,
    .single-product .et_product-block .product_meta {
        font-size: 16px;
    }

    Regards

    Avatar: YUSSEF JOE
    YUSSEF JOE
    Participant
    October 24, 2022 at 07:13

    Everything has been tried
    After activating the expected shipment, it will appear like this and the expected delivery stopped, but it continued as it is

    https://prnt.sc/C3x8IucYwVA8

    Avatar: YUSSEF JOE
    YUSSEF JOE
    Participant
    October 24, 2022 at 07:15

    If it is possible to add an explanation of the code and ask me to log in to find out or fix this, you can do it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2022 at 10:44

    Hello,

    Sorry, but your question is unclear to me. Please describe the problem and the desired result in more detail.

    Regards

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