Reply 140716 to: Refund request for xstore purchase
Olga Barlow
Support staff
September 26, 2016 at 06:52
Hello,
We are very upset that you faced problems with our theme installation because of your hosting settings.
As a rule, users check server requirements before theme purchasing.
Could you tell me limits of your hosting (PHP version, memory_limit, upload_max_filesize)?
Also, please, describe me what exactly issues did you face while installation. Maybe we’ll be able to help you.
