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Error stopping slider and product images from displaying correctly

This topic has 10 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

Dawn

Participant

September 14, 2015 at 16:44

Hi,

I am getting this error on my website after updating:

Uncaught TypeError: Cannot read property ‘isotope’ of undefined(anonymous function) @ js_composer_front.js:431h @ plugins.js:283b.fn.imagesLoaded @ plugins.js:283(anonymous function) @ js_composer_front.js:430m.extend.each @ jquery.js:2m.fn.m.each @ jquery.js:2window.vc_slidersBehaviour @ js_composer_front.js:398vc_js @ js_composer_front.js:35(anonymous function) @ js_composer_front.js:49m.Callbacks.j @ jquery.js:2m.Callbacks.k.fireWith @ jquery.js:2m.extend.ready @ jquery.js:2J @ jquery.js:2

I have tried a few things to fix it but unsuccessfully. Do you know how to fix it?

Thanks

#86712 Copied Theme version: 2.1 WooCommerce version: 2.4.6

9 Answers

Robert Hall

Support staff

September 14, 2015 at 16:57

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#86721 Copied

Dawn

Participant

September 15, 2015 at 11:31

Hello Robert

I’ve put the private content in, please let me know if it isn’t correct

Thanks,
Dawn

Please, contact administrator
for this information.

#86957 Copied

Robert Hall

Support staff

September 15, 2015 at 11:52

Hello,

As I see this problem persist in Child Theme only. When I activated default Royal theme (2.1) it works perfect.

Please check your customization of the Child theme.

Regards,
Robert Hall.

#86967 Copied

Dawn

Participant

September 15, 2015 at 14:59

Hi Robert,

I have just tried uploading a fresh child theme to my site and the same error is showing up, I’m not sure that the child theme is the problem. Can you give me some more help with this please?

Thank you

#87039 Copied

Eva Kemp

Support staff

September 15, 2015 at 17:10

Hello,

I’ve followed this tutorial http://docs.brainstormforce.com/uncaught-typeerror-cannot-read-property-left-of-undefined-2/ and now slider is shown.
Clear browser cache and check.

Regards,
Eva Kemp.

#87065 Copied

Dawn

Participant

September 16, 2015 at 09:53

Hello Eva,

Thanks, that works perfectly now! I am still having trouble with the images on my product pages showing in a list. I’ll post a link to it in the private content.

Thanks,
Dawn

Please, contact administrator
for this information.

#87209 Copied

Eva Kemp

Support staff

September 16, 2015 at 10:32

Hello,

You can fix it in Theme Options > Single Product Page > Enable slider for gallery images > On.

Regards,
Eva Kemp.

#87222 Copied

Dawn

Participant

September 16, 2015 at 14:14

Hi,

Brilliant everything is working fine now. Thank you for your help.

Dawn

#87280 Copied

Robert Hall

Support staff

September 16, 2015 at 14:16

Hello,

You’re welcome!

Regards,
Robert Hall.

#87281 Copied
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