Reply 341999 to: Frequently Bought Together total is not updating when a product is ticked and unticked
Tony Rodriguez
Support staff
December 21, 2022 at 07:39
Hello, @Anas,
I see, Sorry for the confusion, Well I have tested it at my end on my test site and it is working perfectly fine for me, so the issue must be on your site only.
Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
Note: Please take the complete backup of your site first.
