Tony Rodriguez

Hello Yash1n,

We are thrilled to hear that we were able to resolve the issue and that you are happy with the outcome. At XStore, we take pride in providing exceptional customer service and ensuring that our customers have a positive experience.

We appreciate your feedback and want to thank you for bringing the issue to our attention. Our team is dedicated to resolving any concerns that our customers may have, and we are delighted that we were able to meet your expectations.

Should you require any further assistance in the future, please do not hesitate to reach out to us. We are always here to help.

Thank you for choosing Xstore and we look forward to serving you again soon.

Topic Closed.

Best Regards,
8Theme’s Team

Hello EKOM UG,

Welcome! We would be grateful if you could leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for contacting us. Have a great day!

Please note that for any new issues, you should create a new ticket on the support forum.

Topic closed.

Best regards,
8Theme’s Team.

Hello, @TY King,

The shop page is a catalog page for products that cannot be edited using Elementor by default. You can find the available settings in Theme Options > WooCommerce (Shop).

If you are using Elementor Pro, please refer to the plugin documentation for instructions on how to edit the shop page: https://elementor.com/help/creating-a-woocommerce-archive-template/.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, @Stelio,

If you would like to modify the text on the page and buttons on your account page when not logged in, you will need to make the changes in the Theme and WooCommerce plugin language files.

For translating the site, you can use the Loco Translate plugin. For more information, please refer to our theme documentation here: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/.

To begin, please go to Loco >> Themes >> XStore and edit the particular translation language, then click the SYNC button. After that, search and translate the words as needed.

Next, go to Loco >> Plugins >> XStore-Core and edit the particular translation language, then click the SYNC button. After that, search and translate the words as needed.

Finally, go to Loco >> Plugins >> WooCommerce and edit the particular translation language, then click the SYNC button. After that, search and translate the words as needed.

We hope this information is helpful.

Best regards,
8Theme’s Team

Hello, @CJCORP,

We wanted to take a moment to express our appreciation for your recent experience with XStore. we understand that you had an issue that needed to be resolved, and we are pleased to hear that you were able to solve it on your own.

As a company, we strive to provide excellent customer service and support, and it is always encouraging to hear that our customers are able to resolve their issues with our products or services independently. Your ability to solve the issue not only saves our team time and resources but also demonstrates your dedication and resourcefulness as a customer.

We value your business and are committed to ensuring that you have a positive experience with our company. If you ever encounter any issues or have questions in the future, please don’t hesitate to reach out to us. We are always here to help.

Thank you for choosing XStore, and we look forward to serving you in the future.

Kind Regards,
8Themes Team.

Hello @Stelio,

Please copy and paste the following CSS code into XStore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache. You can adjust the Font Size and Font Weight values in the code as needed. The result should look like the image provided (https://postimg.cc/cgcW3BV2):

.search-full-width form .search-content-head .products-title {
    font-size: 20px !important;
    font-weight: 700 !important;
}
.search-full-width form .ajax-extra-content .ajax-search-categories .products-title {
    font-size: 20px !important;
    font-weight: 700 !important;
}

Best Regards,
8Theme’s Team

Hello Sean,

We are pleased to inform you that your issue has been resolved. To ensure that the changes appear correctly on your site, please clear the server cache completely, disable the CDN, and clear the browser cache. We have disabled the slider lazy load, and the slides section at the top of your website should now load quickly.

For a better reference, please watch the following video: https://www.veed.io/view/170234d6-a3e6-4c22-8690-ccaece3a4d1e?sharingWidget=true&panel=share.

We hope this helps.

Best regards,
8Theme’s Team

Hello @Webnim,

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the WPKraken team via their website: https://wpkraken.io/?ref=8theme.

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

Best Regards,
8Theme’s Team

Hello PR,

To edit the header banner, please navigate to Dashboard > Static Blocks > edit the Header promo banner block as per your requirements. For a better reference, please see the image provided at the following link: https://postimg.cc/nj159xbk.

To add a Header banner, please navigate to Dashboard > Appearance > Widgets > Header banner > add 8theme static block widget. For a better reference, please see the image provided at the following link: https://postimg.cc/r04zChFz.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello Marta,

We would appreciate it if you could provide us with your WordPress Admin URL and credentials, as well as FTP or cPanel login details, in the private content area of this topic. This will enable us to investigate your site further and provide assistance.

Best Regards,
8Theme’s Team

Hello @PR,

You can adjust the number of products to be displayed in the dropdown menu on the Shop page by navigating to XStore > Theme Options > WooCommerce > Shop > Shop Page Layout. Please refer to the screenshots below for more information:

https://postimg.cc/kRgyS42s
https://postimg.cc/Y4NNygg8

Best Regards,
8Theme’s Team

Hello @PR,

We have added different styles of products to the home page in our different demos as compared to the Shop page. This is the main reason for the discrepancy. If you would like to have the same style across all of your site, you will need to edit the sections on the home page and adjust them to match the Shop page as per your requirements. This is the only possible way.

Best Regards,
8Theme’s Team

Hello @PR,

Thank you for your inquiry. That widget is part of a Vendor plugin, so if you are not using a Vendor plugin on your site, it will not be possible to use that widget.

However, you can create a similar widget using the Static Block widget. To do this, go to WP Dashboard >> Static Blocks and create a new static block. Set the content as desired, and then use the Static Block sidebar widget to add it to the sidebar.

For more information, please watch the video I have provided for you: https://www.veed.io/view/9635290e-c332-4eb2-badf-9519ed5ff5cf?sharingWidget=true&panel=share

Best Regards,
8Theme’s Team

Hello @emrekelebek16,

We would like to better understand your issue. Could you please provide more details and a screenshot of your issue? This will help us provide you with a proper solution.

Additionally, please share your WordPress admin login details in the private content area in the following format:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Please note that we recommend taking a complete backup of your site before proceeding.

We look forward to your response.

Kind Regards,
8Theme’s Team

Hello @PR,

We are pleased to inform you that our theme has a default functionality called “Frequently Bought Together” which can provide you with similar functionality as your reference site. For more information, please refer to our theme documentation at the following link: https://www.8theme.com/documentation/xstore/xstore-features/frequently-bought-together/.

We hope this information is helpful.

Best Regards,
8Theme’s Team