Hello @Rodlens,

To add an underline to the XStore Menu List widget in Elementor, please follow the steps outlined below:

1. Select the XStore Menu List widget in Elementor.

2. In the “Content” tab, go to the “Style” section and click on the “Typography” option.

3. In the typography options, select the “Decoration” option and choose “Underline” from the dropdown menu.

4. Adjust the style of the underline, such as the color and thickness, using the other options in the “Typography” section.

5. To further customize the menu items, use the other options in the “Style” section, such as “Padding” and “Margin”, to adjust the spacing between menu items and the overall look of the menu.

6. Click “Update” to save your changes and preview the menu on your site.

We have also prepared a video tutorial for you on your site. Please watch it in its entirety and follow the steps shown in the video.https://www.veed.io/view/4bf96ccf-2720-4425-b010-2b8459c09f9d?sharingWidget=true&panel=share

If you have any further questions or need assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello @nataliyag2,

In order to resolve your issue, please navigate to “Products” -> “All Products” in the WordPress dashboard and locate the product you wish to reorder.

Click on the “Variations” tab and select the variation you wish to reorder.

Utilize the “Simple Custom Post Order” plugin to drag and drop the variations into the desired order.

Save your changes and verify that the variations are displayed in the specified order on the product page.

Your product sizes or variations should now be displayed in the order you specified.

We have also prepared a video tutorial for you on your site. Please watch it in its entirety and follow the steps shown in the video.https://www.veed.io/view/7e09993d-2235-493e-baec-71fbcae60978?sharingWidget=true&panel=share

Best Regards,
8Theme’s Team

Hello, @Kiki,

We suggest that you remove/delete any themes, plugins, pages, posts, products, content, or media that are not being used on your site, as this will also have a positive impact on your site’s speed.

For more information on how to speed up your website, please refer to our theme documentation here: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ and https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/.

We hope this information is helpful.

Best regards,
8Themes Team

Hello @nebcreative,

The Autoptimize plugin generated the issue on your site and it is a third-party plugin and is not included with the theme. We suggest that you do not use it or contact plugin support for further assistance.

Our list of compatible plugins can be found here: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Best Regards,
8Theme’s Team

Hello @Catholicans,

In order to remove the compare text that appears on the mobile version of your site, please navigate to XStore > Theme Options > Header Builder > Mobile. There, you can delete the compare widgets and publish the changes. After that, please clear your browser cache and check back to your site.

For a better reference, please see the image provided here: https://postimg.cc/TpBPC5w6

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello @Wep287,

We recommend that you update the XStore theme and XStore Core plugin to the latest versions. The latest versions are XStore 9.0.4 and XStore Core plugin 5.0.4. You can view the changelog here: https://xstore.8theme.com/update-history/.

We also suggest that you read our theme documentation to update the theme: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/.

I have checked your site and found no issues. The header menu and submenus are working correctly when hovered over, and the search function is also working correctly. On your site, the search function only works for searching by category. To change or set the search result sorting, simply navigate to XStore > Theme Options > Header Builder > Search, where you can turn the result sorting on or off as needed. I have created a video for you to watch for better reference:https://www.veed.io/view/e88f1f5c-f5f6-4554-8f5e-d36e2bc696be?sharingWidget=true&panel=share

Best regards,
8Theme’s Team

Hello, @EduardMihai,

We have recently conducted a performance test of your website on GTMetrix and the results are quite impressive, with a score of 96%. You can view the report here: https://gtmetrix.com/reports/new.fsm.ro/9z9bXn4s.

According to Google Insights, the result is 91%, which is very fast: https://pagespeed.web.dev/report?url=https%3A%2F%2Fnew.fsm.ro%2F

We want to assure you that there is no need to worry about the speed of your website. For more information on how to speed up your website, please refer to our theme documentation here: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ and https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/.

We hope you find this information useful.

Best regards,
8Theme’s Team

Hello, Nayan Bhanushali,

Thank you for reaching out to us. We apologize for the issue you experienced while using our theme.

To change the XStore logo on the left side of the header in the Beauty & Cosmetics Demo, please go to XStore > Theme Options > Header builder > Multiple headers > Edit the Home page Header. From there, you can modify or remove the logo as desired. For further reference, please refer to the images provided here: https://ibb.co/chNLPpJ and https://ibb.co/YP0vvR7.

We hope this helps.

Best regards,
8Theme’s Team

Hello @海绵宝宝,

We apologize for the inconvenience, but the screenshots you provided are not working for us. Could you please explain your issue in more detail and share the screenshot with us via this site: https://postimages.org/ so that we can investigate the issue further?

We also suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the problem.

If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization.

Please note that you should take a complete backup of your site before doing so.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can further investigate the issue on your site.

WP Admin URL:
WP Admin Username:
WP Admin Password:

We look forward to hearing from you.

Best Regards,
8Theme’s Team

Hello, @Clau8826,

We regret to inform you that it is not possible with the current theme version and requires extra customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to avail of paid customization services, please submit a customization request to the to WPKraken team.

OR

You may submit a request through our Taskboard at https://www.8theme.com/taskboard/ . Our development team will review your request.

We thank you for your understanding and wish you the best.

Best Regards,
8Theme’s Team

Hello, Mohamed,

We have not conducted an official test of the Alibaba dropshipping plugin with our theme, so we cannot provide any advice on its use. If you wish to try it, you may do so at your own risk.

You may also consider using third-party plugins for dropshipping, such as the one available at https://woocommerce.com/products/woocommerce-dropshipping/. Our theme comes with the WooZone plugin (https://codecanyon.net/item/woocommerce-amazon-affiliates-wordpress-plugin/3057503) which may meet your needs.

Best Regards,
8Theme’s Team

Hello @trich,

We suggest that you copy and paste the following CSS code into XStore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear the mobile browser cache.

@media(max-width: 767px){
.mfp-bg.mfp-zoom-out.mfp-ready {
    display: none !important;
}
.mfp-wrap.mfp-close-btn-in.mfp-auto-cursor.mfp-zoom-out.mfp-ready {
    display: none !important;
}
}

We hope this will resolve your issue.

Best Regards,
8Theme’s Team

Hello @海绵宝宝,

Thank you for purchasing our theme and for reaching out to our support center.

You can enable or disable your Newsletter popup by navigating to Dashboard > XStore > Theme Options > Header Builder > delete Newsletters widget.

I have created a video to help you with the process, please watch it in its entirety and follow the steps shown: https://www.veed.io/view/c0ef2233-730c-47c4-a89a-b65e1dca719f?sharingWidget=true&panel=share

We appreciate your business and look forward to assisting you further.

Best Regards,
8Theme’s Team

Hello, @Abdul Rehman,

We regret to inform you that it is not possible with the current theme version and requires extra customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to avail of paid customization services, please submit a customization request to the WPKraken team: https://wpkraken.io/?ref=8theme

OR

you may submit a request through our Taskboard at https://www.8theme.com/taskboard/ . Our development team will review your request.

We thank you for your understanding and wish you the best.

Best Regards,
8Theme’s Team

Hello, @Fahad Khalid,

1. For Multilanguage and MultiCurrency support, we recommend using the WPML plugin. Please refer to our theme documentation for more information: https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/.

2. Regarding the WP Dashboard Advance Design and Functionality. Unfortunately, we cannot provide a recommendation as we have not officially tested any third-party plugins with our theme for this purpose. However, you may be able to find a plugin that meets your requirements, but please note that you do so at your own risk.

3. XStore provides advanced SEO options and is compatible with popular SEO plugins, such as Yoast SEO, to help you optimize your website for search engine visibility.

4. Please navigate to XStore >> Theme Options >> WooCommerce >> Cart/Checkout Layout, and enable the Advanced Layout. You can then select the desired setting from there. This is the only available option.

Best Regards,
8Theme’s Team