Hello @PR,

We have just checked your site and it appears to be functioning properly. Please refer to the following screenshots: Under the private content area . We tested the site on a 19″ laptop screen and on a very large screen resolution of 3000px, and it worked smoothly in both cases. It is likely a cache issue on your end, so we suggest clearing the cache of your site and browser and checking again.

Best Regards,
8Theme’s Team

Hello, @PR,

1. Unfortunately, it is not possible to replace the countdown to the header as it has been set from XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Countdown and cannot be used under the static block.

2. You can customize the countdown for each product individually by editing it. This is the default functionality of WooCommerce and it cannot be implemented universally for all products.

3. You can change the icon from XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Countdown, as illustrated in the screenshot provided here: https://postimg.cc/HJNhHFc9.

Simply find emoji in Google search and copy & paste it.

In order to change the color, please copy and paste the CSS code provided below into XStore >> Theme Options >> Theme Custom CSS >> Global CSS and modify the color as desired.

.et_product-block .product-sale-counter .time-block {
color: green !important;
background-color: yellow;
opacity: 0.7 !important;
}
.et-timer.type3 .time-block:before {
background: green !important;
opacity: .1 !important;
}
.et-timer.dark .time-block .timer-count {
color: green !important;
}

Best regards,
8Theme’s Team

Hello, @PR,

On the Shopify platform, “collections” are used to group similar products together. It allows you to organize your products into different categories or collections, making it easier for customers to navigate your online store. Each collection can have its own unique page where the products within that collection are displayed.

On WordPress, you can achieve similar functionality by using categories or custom taxonomies. In WordPress, categories are a way to group posts/products together based on common characteristics. By creating a category called “Generators” and assigning it to relevant posts/products, you can display those posts on a dedicated page for the “Generators” category.

Best Regards,
8Theme’s Team

Hello @mch,

We have provided proof screenshots and can confirm that the currency switcher is now smaller on your site. We recommend that you clear your browser cache and check again.

Regarding your attempt to change the #, could you please provide us with a screenshot so that we can better understand the issue?

Best Regards,
8Theme’s Team

Hello, atahan,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We kindly request that you provide a reference image of what you are looking for so that we can better assist you.

You may upload the screenshots to https://imgbb.com/ and paste the links here.

Best Regards,
8Theme’s Team.

Hello, Gianluca,

Thank you for choosing XStore as your WooCommerce WordPress theme.

If you would like the registration form to appear in the Login form, please navigate to the Dashboard >> WooCommerce >> Settings >> Accounts & Privacy and ensure that the option to create an account on the “My Account” page is enabled. (Please refer to the image provided: https://postimg.cc/c6fHbcWJ

we hope this will solve your issue.

Best regards,
8Theme’s Team

Hello @redarmy2023,

We are pleased to hear that the issue has been resolved. We are glad to have been of assistance.

If you require any additional support or have any other queries, please do not hesitate to contact us.

We thank you for your time and wish you a pleasant day.

Best Regards,
8Theme’s Team

Hello,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello, Patronela,

To fix the issue with preselected size variations affecting the displayed images on the shop page and product page in your website, you can follow the steps below:

1.Log into your WordPress admin panel.

2. Go to the “Products” section and click on “All Products” to view your product list.

3. Locate the product for which you want to modify the size variation settings and click on its title to edit it.

4. In the product editor page, find the “Product Data” meta box.

5. Within the “Product Data” meta box, click on the “Variations” tab.

6. If you have already created variations for the product, locate the variation that has the preselected size option (e.g., “Small”) and click on its title to edit it. If you haven’t created variations yet, click on the “Add Variation” button to create one.

7. In the variation editor, find the attribute dropdown field for the size variation (e.g., “Small”) and make sure it is not set to a preselected option.

8. If the size option is currently preselected, remove the selection by choosing a blank or default option instead. This ensures that no size option is preselected when the page loads.

9. Update or save the variation.

10. Repeat steps 6 to 9 for any other variations that have the preselected option issue.

11. Once you have modified all the affected variations, update or save the product.

For your reference, see attached image here: https://imgur.com/V3h0Ctq
By removing the preselected size option in the variations, the default selection will be blank or a default option, depending on your setup. This will prevent any specific size option from being automatically selected and affecting the displayed images on the shop and product pages.

Remember to clear any cache plugins or caching mechanisms you may have in place to ensure the changes take effect immediately. Additionally, it’s recommended to test the product pages after making the modifications to ensure the desired behavior is achieved.

We hope this will solve your issue.

Best Regards,
8Theme’s Team

Hello, mch,

Thank you for using our theme and for contacting us.

In order to resolve your issue, please copy and paste the following CSS code into XStore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache.

a.vc_gitem-link.prettyphoto.vc-zone-link.vc-prettyphoto-link {
    display: none !important;
}

We hope this will solve your issue.

Best Regards,
8Theme’s Team

Hello Ms. Morbenia Morbeck,

We would appreciate it if you could provide us with the URL of the page on which you are experiencing this issue so that we can investigate and provide assistance.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello @Marina,

Thank you for purchasing and using our theme.

In order to resolve your issue, please navigate to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off. After that, please clear the cache of your browser and check the Footer.

If the issue persists, please provide us with the WordPress Admin URL and credentials of your site via the private content area of this topic, so that we can investigate and provide assistance.

Please note that we recommend taking a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, @yoni,

If you are able to observe the modifications in the Customizer but not on the page front, it is likely a cache issue. If it is functioning properly in the Customizer, it should also be functioning on the front end.

We suggest that you attempt to temporarily disable any CDN caching and cache plugins, and clear the browser cache, and then check again.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations, and also please share the site WP Admin URL and Credentials with us under the private content area of this topic, so that we can investigate and provide assistance.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team