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Issues with broken footer and pre-footer

This topic has 2 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Marina
    Marina
    Participant
    June 22, 2023 at 20:03

    Hello.

    Can you please help me with my website pre-footer and footer?

    I have enable Elementor for static blocks, I have customize the Footer and prefooter static blocks and then I went to Appearance > Widgets > and put the blocks into Footer areas.

    Best regards,
    Marina Nikolaou

    #360048 Copied Theme version: 9.1.7
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 23, 2023 at 05:42

    Hello @Marina,

    Thank you for purchasing and using our theme.

    In order to resolve your issue, please navigate to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off. After that, please clear the cache of your browser and check the Footer.

    If the issue persists, please provide us with the WordPress Admin URL and credentials of your site via the private content area of this topic, so that we can investigate and provide assistance.

    Please note that we recommend taking a complete backup of your site before proceeding.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    #360070 Copied

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