Add to cart button is not showing in shop page or category shop page

This topic has 2 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Patronela
    Patronela
    Participant
    June 24, 2023 at 02:17

    hi my Add to cart button is not showing in shop page, under product design l have add to cart button on selected Product Content Elements but its nit showing on category shop page

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 24, 2023 at 05:14

    Hello, Patronela,

    Thank you for using our theme and for contacting us.

    1. We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    2. Please once try to check the issue with activating the XStore parent theme on your site. And let us know the result.

    Please note that you should take a complete backup of your site before proceeding.

    Best Regards,
    8Theme’s Team

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