Hello, @azicard,

To address the issue you are experiencing, please insert the following code into the functions.php file of your child theme and verify if the problem persists:

function n2t_text_strings($translated_text, $text, $domain) {
    switch ($translated_text) {
        case 'Brand: ':
            $translated_text = 'Shop all: ';
            break;
    }
    return $translated_text;
}
add_filter('gettext', 'n2t_text_strings', 20, 3);

We trust that this adjustment will resolve the issue.

Should you require further code customization, our team of expert developers is ready to assist you with bespoke solutions. For a detailed estimate and to discuss your specific requirements, please submit a request for customization services through the following link: [8Theme’s Customization Services](https://www.8theme.com/account/#etheme_customization_panel).

We appreciate your understanding and are here to support you with any additional questions or needs you may have.

Kind regards,
The 8Theme Team

Hello, @Recep,

Thank you for your response.

1/ We have conducted a review of our test site and found no issues similar to the one you are experiencing. It appears that the problem with product images in customer comments, specifically concerning the visibility of the close button, is unique to your site. For your reference, We have attached an image illustrating the issue as observed. https://paste.pics/QYXU2

2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

Hello, @Murad,

We are writing to inform you that your recent request was not entirely clear to us. To assist you more effectively, could you please provide a detailed description of the issue you are facing or clarify your specific requirements or goals? This information will enable us to understand and address your needs accurately.

Additionally, it would be immensely helpful if you could include a screenshot or a video of the problem. This will aid in our understanding and expedite the resolution process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, @Maistor,

Thank you for your response.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

Hello, @Recep,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To facilitate a better understanding of the issue you are experiencing, could you kindly provide a screenshot or a video demonstrating the problem? This will enable us to conduct a thorough review and offer the appropriate assistance.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

Hello, @belen,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We are writing to guide you through the process of disabling the “Zoom Effect” on the Single Product Page for product images within our XStore theme.

Please follow the outlined steps below to make this adjustment:

1. Navigate to XStore > Theme Options.
2. Select ‘Woocommerce(Shop)’.
3. Enable ‘Single Product Page Layout’.
4. Locate the “Zoom” Effect option and select “Off”.
5. Click “Publish” to save the changes.

For your reference, you can view the following images which illustrate these steps:
– [Image 1](https://paste.pics/QYUTB)
– [Image 2](https://paste.pics/QYUSY)
– [Image 3](https://paste.pics/QYUTK)

2/ Upon reviewing your website, we have noticed that you are utilizing local product attributes. For your reference, please see the following images that illustrate this observation:

– [Image 1](https://paste.pics/QYU31)
– [Image 2](https://paste.pics/QYU3J)

We recommend that you Please watch this video https://youtu.be/LgzC4iK-j6A?feature=shared and read this article – https://woocommerce.com/document/variable-product/

Two different product attributes are available in WooCommerce, local and global product attributes. In WooCommerce both options are called attributes, but there is a difference in the functionality of these attributes.

Global attributes: These are the properties that you will find in the WP-Admin under Product > Attributes. All attributes created here are at on a global website level and can be used with all products.

Local attributes: These attributes are created when you create or edit a product. You cannot use these attributes to filter and they are only visible on the product page itself.

You can use only global attributes for our variation swatches in our theme.

3/ To assist you in adding product variations to the products on your shop page, it is necessary to first create global color attributes and activate the “show swatches” option within the Product Archive (Shop Page) settings when using Elementor.

For your convenience, we have set up a test variable product on your website to demonstrate how this can be implemented. You can view this example at the following link:
(https://www.tiendafluvia.com/index.php/product/011-test-variable-product/)

Additionally, we have provided an image that outlines the steps to display product variations in the Product Archive (Shop Page) using Elementor. Please review the image at your earliest convenience to guide you through the process:
(https://paste.pics/QYUGG)

4/ We are pleased to inform you that the issue you reported has been successfully resolved. The resolution involved changing the image effect from “Exchange” to “None” in the Product Archive Widget using Elementor.

For your reference, you can view the changes in the following images:
– [Image 1](https://paste.pics/edit/QYV8H)
– [Image 2](https://paste.pics/QYV93)

5/ Upon reviewing your website, we have observed that six product filters have been successfully added to the shop page, and all filters appear to be displaying correctly. For your reference, please review the following images:

– [Image 1](https://paste.pics/edit/QYV21)
– [Image 2](https://paste.pics/edit/QYV2T)

It appears that the issue you are experiencing may be related to caching. We kindly recommend that you clear your browser’s cache and access the site again using a fresh browser session.

6/ To assist you in adding or changing the image of a category that is displayed at the top of your shop page, please follow the outlined steps below:

1. Navigate to your Dashboard.
2. Click on ‘Products’.
3. Select ‘Categories’.
4. Choose the desired category and click ‘Edit’.
5. In the ‘Upload Image’ section, add your new image.
6. Click the “Save” button located at the bottom of the page.

For your reference, you can view the following image which illustrates these steps: (https://paste.pics/edit/QYUX7)

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Hanort,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We are pleased to inform you that our XStore theme is fully compatible with the Quform plugin.

To install the Quform plugin, please navigate to your WordPress dashboard, and select ‘Plugin Installer’ to proceed with the installation. https://paste.pics/QYU6G

https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

2/ Could you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

If the issue persists with the (Storefront) theme, We would recommend that you, Please contact the plugin author or their support team.

Once the issue is resolved with the WooCommerce default theme – Storefront then It will auto work correctly with the XStore theme.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, @Ankit Khandelwal,

Thank you for contacting us and for using XStore.

We are reaching out to provide detailed information regarding the “Footer Sticky Options” available in our service:

1. **Sticky Top**: When the footer is set to sticky at the top, it remains at the bottom of the screen until subsequent content appears. Currently, it may seem fixed due to the absence of content following it.

2. **Sticky Bottom**: Setting the footer to sticky at the bottom ensures that it consistently stays at the bottom of the screen, overlaying the content as you scroll.

For a more comprehensive understanding, we have prepared a detailed video explaining the functionality of the footer sticky options. You can view the video in the private content area.

Should you have any questions or require further assistance, please feel free to contact us at your convenience.

Best regards,
The 8Theme Team

Hello, @Maistor,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are pleased to inform you that upon careful examination, the “Electronic Mega Market” Demo Header is functioning correctly on our test site. For detailed guidance on using the Header Builder with Elementor, we recommend consulting the following article: (https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/).

2/ We are pleased to inform you that we have prepared a demonstration video to assist you with downloading only the header from the XStore Demo. We believe this guide will be beneficial for your needs.

Please access the video through the following link, which you will find in the private content area:

If you are still experiencing the issue, could you please provide the URL of the affected page in the header, along with a screenshot of the issue? Additionally, for a more detailed investigation, kindly include your login details in the private content area. This information will enable us to thoroughly review your settings and provide the necessary support.

We are committed to assisting you promptly and efficiently. Should you have any further questions or require additional assistance, please feel free to reach out to us at your convenience.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello, @azicard,

1/ We are pleased to inform you that the issue you reported has been successfully resolved. We have implemented border values and saved the settings accordingly.

For your reference, we have attached images that illustrate the adjustments made. We hope you find these changes satisfactory.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Houzmatic,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are delighted to inform you that we have successfully resolved the issue you encountered with our product. The default header and footer builder have been enabled in the Advance Layout Cart/Checkout Layout, which can be found under XStore > Theme Options.

For your reference, you may view the adjustments via the private content area.

We hope this resolution meets your needs. Should you require further assistance or have any more inquiries, please feel free to contact us. Our team is always ready to assist you.

Best regards,
The 8Theme Team

Hello, @Ankit Khandelwal,

We are writing in response to your recent inquiry but find that we require further details to fully understand and address your request effectively.

Could you please provide a more detailed description of the issue you are encountering or clarify your specific requirements? This will enable us to investigate the matter thoroughly and offer you the most appropriate solution.

Additionally, for a clearer understanding, we kindly ask you to capture a video demonstrating the problem. You may upload the video to a file-sharing service, such as WeTransfer (https://wetransfer.com/), and share the download link with us.

Thank you for your cooperation and understanding. We look forward to your response and are eager to assist you promptly.

Best regards,
The 8Theme Team

Hello, @Daniyal,

Thank you for your response.

To address your issue, we recommend installing the Loco Translate plugin on your website. For detailed guidance on this process, please refer to our theme documentation available at: (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/).

Once installed, you can modify the “UP To” string by navigating to Loco > Themes > XStore in your site’s dashboard.

Additionally, we have prepared a video tutorial to assist you further. We kindly ask you to view it in its entirety for comprehensive instructions. You can access the video in private content area.

After you have made the necessary text changes, you may deactivate the Loco Translate plugin on your site.

We trust this information will be helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, @nomi,

Thank you for your response.

It seems to be cache issue on your end, Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them. Afterward please check again your site on fresh new browser.

If you can see the changes in the Customizer but not on the page front, it is likely a cache issue. If it is functioning correctly in the Customizer, it should also be functioning on the front end.
We trust that this will resolve the issue you are experiencing.

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme’s Team

Hello, @chienyi,

Thank you for your response.

1/ The issue is because you are using 3rd party plugins on your site. We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

Bydefault, products handle by woocommerce plugin. Please read next article here: https://woocommerce.com/document/managing-products/

https://woocommerce.com/document/managing-products/add-product/

2/ Following our recent review of your website, we are pleased to inform you that we have not identified any issues. Both the single product layout and the overall site functionality appear to be correct in the editor mode as well as on the front-end.

For your reference, we have attached images that illustrate the current layout and functionality:
– [Image 1](https://imgur.com/rM9fHxw)
– [Image 2](https://imgur.com/VAv4RYS)

3/ We have identified a potential cache issue that may be affecting the performance of your website. To assist us in diagnosing this problem more accurately, we kindly request that you temporarily deactivate the cache plugin, cache mechanism, and CDN currently in use on your site. https://imgur.com/sOvDMzf

Please ensure that you access your site using a freshly opened browser after making these changes. This will help us determine if the issue persists without the influence of cached data.

If you can see the changes in the Customizer but not on the page front, it is likely a cache issue. If it is functioning correctly in the Customizer, it should also be functioning on the front end.

We trust that this will resolve the issue you are experiencing.

Should you have any further questions or concerns, please do not hesitate to contact us. Our support team is always ready and available to assist you.

Best Regards,
8Theme’s Team.