Hi Rose,
could you please try these credentials again.
Kind Regards, Su.
Hi Rose,
could you please try these credentials again.
Kind Regards, Su.
Hi Rose,
We have a further response in the private content for you.
Hi Rose,
We changed the products per row to 3, but the first bit is a bit confusing. Do we put all of these items here http://prntscr.com/ifbbvm i.e. selector settings into the highlighted section http://prntscr.com/ifbd0p
IS this all that will need changing for this to work?
Kind Regards, Su.
Where specifically are you referring to?? Thanks for the attachments but we can’t understand any of this.
Hi Rose,
Further information with screenshots in the Private Content. If you need anything else let me know. Login there too.
Thank you Rose :0:):)
Hi Rose,
Check in the PC, this works. thx.
Hi Rose,
Credentials are in the PC. Also, have tried adding the CSS to where you have said and the “/” is still there.
Hope you can help.
Best Regards, Su.
Hi Rose, We have a reply in the Private Content please.
Thanks Olga, will be great to know what you think.
Kind Regards, Su.
Hi Rose,
Going back to this issue, we still have problems with the new ipad pro, plus another one as per the private content.
Hi Rose,
We use Google Chrome.
Credentials are in the PC for you.
Kind Regards, Su.
Hi Olga,
Thanks for the response. What size screen are you using? as the photos definitely do not work on the new apple ipad pro. On your screen shot, the nav bar items are on two lines so you must be looking at the wrong size.
Also, can you remove our company details from the forum and keep to the private content please.
Kind Regards, Su.
Can you remove our company name from the forum please.
This is what Rose added to get the logo in the footer to work. There is an alt issue that is preventing us from adding the S to the http. Is there any advise you can give.
Also, could you take our company name off the forum as this is for private content.
Kind Regards, Su.
Dear Rose and Olga,
Our credentials are in the Private Content in order to sort out the two http issues to allow our green padlock to work. Best Regards, Su.
Can you please leave Rose and Olga to sort this. Thank you. Too many people involved.
Hi Walid,
Thank you. We look forward to hearing from you regarding the other issues that are preventing our green padlock.
Kind Regards, Su.
Hi Olga,
We have a question relating to this in the private content.
Hi Rose,
Can you please ignore this ticket as we are going to deal with this ourselves by reinstalling an earlier version and then trying to find which are the problem areas. We can’t afford to lose another days business.
Kind Regards, Su.
Dear Xstore,
Does anyone know how long t this is going to take to resolve pleaes as we have now lost a whole day here. Another thing, your name has appeared on the bottom of website and the primary banner setting have vanished from the Appearance > customise section. http://prntscr.com/hp4t1x
Hope to hear from you very soon.
Kind Regards, Suzanne.
Hi Rose,
Check inactive widgets and there’s nothing there, these are just ones that have never been used. Hope you can look at the details in the private content and let us know what action we should take as the website has technically been down for a number of hours now.
Best Regards, Su.
Hi Rose, Response for you in the Private Content.
thanks Rose 🙂 🙂 🙂
Hi Rose,
Further question for you in PC.
Hi Rose,
Have a further response in the private content.
Hi Rose,
We have a response in the private content, hope you can help please.
Thx Rose, excellent 🙂 🙂
Hi Rose,
In the Private Content for you.
Hi Rose,
I have some info for you in the PC.