Forum Replies Created

Viewing 19 posts - 1 through 19 (of 19 total)
  • Avatar: Sharon_Cox
    Sharon Cox
    Participant
    June 25, 2022 at 14:54

    Thank you for coming back to me so quickly.

    Please contact administrator
    for this information.
    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    October 26, 2021 at 12:16

    I have logged in and deactivated plugins once again etc with no result.

    I have no idea where to go from here. When you say ‘ solve this error with the default WordPress are you suggesting I load WordPress again?

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    October 26, 2021 at 06:18

    Hi Olga, Thank you not really sure what I am doing here, but I will give it a go.

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    October 24, 2021 at 11:06

    Thank you Rose, much appreciated.

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    October 24, 2021 at 09:15

    Hi there, Sorry to hear you are having trouble logging in.
    I have just connected again via FTP and cPanel using the credentials. I have done a screenshot of the FTP details and re-entered the details again in private area. Hope this is of help.
    Thank you.

    / Screenshot of FTP details

    I

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    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    October 23, 2021 at 22:16

    Hi Rose,

    Sorry I forgot the IP address was used on this account, because Cloudflare

    Thank you.

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    for this information.
    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    October 23, 2021 at 13:52

    Hi Rose, sorry I have now added the details.

    Thank you.

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    for this information.
    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    February 10, 2020 at 05:49

    Thank you for your reply.

    Thank you for replying . In the Dashboard of Xstore Interior theme .

    At present there is a Header and a new option of Header Builder.

    The header option will deprecated in 33 days.

    My question is. Is there any known issues after I activate the Header Builder in the xstore interior theme.?

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    January 24, 2020 at 23:11

    Thank you Olga, I very much appreciate what you have done. I will keep this in mind for other sites. I will go through the plugins as suggested.

    Best wishes
    Sharon.

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    January 24, 2020 at 13:33

    Hi Rose,

    I contacted the hosting company to change the settings to suite System Requirements on XStore Dashboard to Max execution time of 90 , it was 30. Well we have spent all day going backwards and forwards trying to get this 30 to change to 90. They realised there was PHP alt- 7.0 on Cloudlinux and 7.1 on PHP MultiPHP Manager. Now they are both the same the System Requirement for Max execution time of 90. But after all of this when I go into WordPress/Dashboard/Appearance and Customise I cannot see files.

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    for this information.
    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    January 23, 2020 at 15:58

    Thank you Rose, much appreciated 🙂

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    January 23, 2020 at 14:23

    Thank you Rose. I have now done this.

    The little Xstore image showed again in the update area.

    Also can you tell me if the PLUGIN QUFORM is a part of the XTStore theme please.

    Thank you

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    November 20, 2019 at 14:37

    Thank you Olga, much appreciated.

    When you say limited server settings, could you advise what it is you are referring to. There is 5GB of hosting space and they are using 3GB.

    I have asked them in the past about settings. could you tell me what you are referring to please because they think it is okay. I would really like to get it right.
    Thank you, Sharon.

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    November 20, 2019 at 06:46

    I have changed the PHP version to PHP 7.1 and have entered the details to the private content area.

    Thank you,

    Sharon.

    Please contact administrator
    for this information.
    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    October 22, 2019 at 15:36

    Hi Olga,

    For some reason on the homepage of the XStore site the images are not changing correctly on some screen sizes. . I have been told it might something to do with Dynamic CSS. is there something that can be done about this. I haved the FlowerPot theme from XStore. My client is unhappy with how the home page is looking on a 27″ screen and saying some of the images are cutting off and not showing correctly.

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    for this information.
    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    September 19, 2019 at 18:40

    Hi Rose, Thank you for your reply. I cannot see how I add a screenshot here.

    Can you let me know how I do this?

    Thank you, Sharon.

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    September 19, 2019 at 14:36

    Hi Olga,

    I have an issue today after updating to 6.1 and Xstore core. For some reason on the homepage of the XStore site the images are not changing correctly with different screen sizes. All was working well until today. I have been told it might something to do with Dynamic CSS. is there something that can be done about this. I haved the FlowerPot theme from XStore

    Please contact administrator
    for this information.
    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    September 6, 2019 at 16:23

    Hi Olga,
    Thank you for your reply. The previous website was setup with a theme called Lithium_X. I actually thought the images came across. I opened up one of the posts, and can see now that I can add a feature image. Terrific 🙂 Thank you for whatever you did, Best wishes, Sharon.

    Avatar: Sharon_Cox
    Sharon Cox
    Participant
    September 6, 2019 at 01:06

    Hi Olga, Thank you for your quick response, much appreciate.

    Please see attached details.

    i think I might have fixed the Category ID issue.

    Only need to fix Images Missing from Posts. Thank you 🙂

    Please contact administrator
    for this information.
  • Viewing 19 results - 1 through 19 (of 19 total)
Viewing 19 posts - 1 through 19 (of 19 total)
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