Hi Olga,

I was testing on my staging site, and the sliders worked.

I transferred everything to my live site and the main slider isn’t working.

I’m going to look around, but could you take a look too and let me know if you can help?

Thanks,
Rob

Yes, I was getting to the margin issue. I switched themes and had that in the previous custom css. First order of business was to get the sliders working.

I’ll let you know if I figure it out.

Sorry, link to website below:

Thanks Stan. Much appreciated.

It says it’s “Not Registered” and I have to enter a “Purchase Key”. Can you help with this?

Thanks!

On second thought, please use login credentials for testing site: (details in private message below)

Issues:
1. in mobile view, on single product page, “add to cart” and several other buttons do not function
2. in mobile view, on single product page, left sidebar appears above AND below product. Should only appear below product

ok, that’s unfortunate. Thanks anyway.

Robert, I think you misunderstand. And I can tell from the code, this is not what I would like to do.

I tried the code, and what is does is remove the left sidebar from all views. This is not what I intend.

What I’d like to do, is make sure the left sidebar appears BELOW the single product page IN MOBILE. At the moment, it is showing up ON TOP AND BELOW. Can you please view a single product from my site in mobile view to verify so you understand what is going on.

Thank you

False alarm. When changing container size with custom css, it changed it for mobile.

Can you direct me to change the container sizes for desktop and mobile devices?

Hi Eva, site is back up. I disabled Cloudflare CDN and worked with host to fix a few things. All working now. Can close ticket.

Hi Jack,

Theme is up to date, but the issues still persist.

Can you check it out again? Thanks!

Rob

Things got a bit messy with the custom code, so I found another solution with another plugin. Thanks for the help, but the solutions above never really fixed the issue. Basically, I just wanted a slider of product images, but couldn’t without removing everything in the custom css, then it caused strange behavior and was more trouble than it was worth.

If you have a theme solution for product image slider, I’d love to hear it.

Thanks,
Rob

Thanks Brian and Robert.

The first step helped, but the second step didn’t do anything. Instead of a margin of 20px I used -30px, but now something strange happens. Different size screens use a different size image, and there is a different size margin after the slider. Also, when the slider goes to the last image, the margin jumps up and the slider is above the text and section below it.

Not sure how to handle this, but it’s taken up a lot of time to fix.

If you have any more suggestions, I’m all ears.

Thanks!

correction:

Hi,

In the custom.css file *I* was able to remove the title, price and “add to cart” button from the product slider, but I’ve run into some issues.

Hello, have you been able to address this issue?

I just tried to ONLY update the stock quantity with an import with WP All Import. It reset all the “New” items and now the only way I can figure out is to manually update each one.

This defeats the purpose of updating all my products with a csv and an import.

Basically, the custom field “product_new” is removed, regardless of whether it’s updated or not.

I’ve already spoken with them and they say everything is good on their end. I tested on their service and saw it worked correctly with a basic WordPress Theme. They recommended I speak with you and ask about how the theme interacts and behaves when there is an import.

Please let me know what can be done. And yes, I know this is a third party plugin, and you don’t support all plugins, but please work with me here because it’s a major inconvenience.

Best,
Rob

Also, I’m working things out in custom CSS. Don’t worry for now.