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Viewing 30 posts - 121 through 150 (of 197 total)
  • Avatar: rwlee33
    rwlee33
    Participant

    Mate, I tried to view your site, but it’s not up.

    I had the same issue. There’s a ton of things you can do to speed it up.

    First, are you on a shared host? That slows things down a lot.

    Second, have you set up browser and image caching? That will help too.

    Third, have you set up a woocommerce store? If you have lots of products with lots of attributes, this will slow things down.

    Out of the box, the theme isn’t that slow…however, I had the same problem, but fixed it with a dedicated host, caching and some tweaks to woocommerce.

    http://www.designbykathryn.com

    Avatar: rwlee33
    rwlee33
    Participant

    Thanks Stan. But that doesn’t really help.

    What if I wanted to put a line of text or a link above the blog posts. Is that possible?

    Surely this theme could accommodate a link or text before the blog post content.

    Avatar: rwlee33
    rwlee33
    Participant

    As stated above, I didn’t keep it in facebook because it was broken.

    I found that the issue is Facebook doesn’t load non-SSL sites.

    As a work around, I made a redirect to the shop page instead of loading it in iframe. When I set up SSL, I’ll test it again and let you know.

    Thanks,
    Rob

    Avatar: rwlee33
    rwlee33
    Participant

    Great Eva, thank you!

    Avatar: rwlee33
    rwlee33
    Participant

    Ajay,

    They likely won’t help because it requires theme customization outside of what is provided. If they were to help, they would require payment for this…just guessing.

    There is a way to get the information on your website, but it’s not exactly how you want it, and for this reason, you will either need to customize the site yourself, or pay someone to do it.

    However, because you CAN import all the additional information into the tabbed area, I would suggest you ask how you can show this tab first, so the user doesn’t have to click the second tab to see it. I believe this will get you closer to what you want.

    So, 8theme…can you provide a way to have the “Additional Information” tab show before the “Description tab”. Is there a way to reorder these tabs?

    Avatar: rwlee33
    rwlee33
    Participant

    Just figured it out.

    followed these instructions:
    https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/

    Created a page, with the slug “forums” and changed the sidebar there.

    Sorry to trouble you.

    Avatar: rwlee33
    rwlee33
    Participant

    That last question was very off topic. I’m unnotifying from this thread

    Avatar: rwlee33
    rwlee33
    Participant

    Thanks Eva, that was exactly what I needed. Much appreciated.

    Avatar: rwlee33
    rwlee33
    Participant

    That’s ok. Is there a way to change the image that is shown? I can edit the css if you point me in the right direction.

    Specifically, I’d like to change “New” and “Sale” to be red like the “Hot” icon. I can create a new icon if needed.

    Thanks

    Avatar: rwlee33
    rwlee33
    Participant

    Hi Ajay,

    I’m not sure how I could help without the details of the xml file. Can you visit my site and send me your details and we can work this out via email?

    Best,
    Rob

    Avatar: rwlee33
    rwlee33
    Participant

    They show in the tabs or accordian under the product on the single product page.

    It also depends if the fields are custom fields or attributes. Only attributes show in the “other info” section.

    Look at a product in this store and tell me if this what you want. http://www.designbykathryn.com/shop

    Avatar: rwlee33
    rwlee33
    Participant

    Thank you

    Avatar: rwlee33
    rwlee33
    Participant

    Thank you. Can you add any more than just hot, new and sale?

    For others…

    badge-hot
    badge-new
    badge-sale

    Avatar: rwlee33
    rwlee33
    Participant

    This is what I’m speaking of…there is a forum in your demo of Legenda. I assume I’d be able to have a forum if it was in the demo.

    https://www.8theme.com/demo/legenda/forums/

    Avatar: rwlee33
    rwlee33
    Participant

    Hey ajayonnet,

    I use a product WP All Import as well for my site http://www.designbykathryn.com/shop

    If you need a hand, I can help you out. As long as the csv file is set up correctly, you shouldn’t have to import each one individually. WP All import will create new products and pages automatically.

    Send me a message if you want me to walk you through it.

    Avatar: rwlee33
    rwlee33
    Participant

    subscribing to notifications

    Avatar: rwlee33
    rwlee33
    Participant

    Hi HLB. Which page? My site is http://www.designbykathryn.com

    The site you linked is our affiliate partner. Contact me through a form on our page or contact@designbykathryn.com

    Avatar: rwlee33
    rwlee33
    Participant

    As a side note…yesterday I had around 1,500 products with one 300×300 image and site loading was…acceptable.

    I just added another 1,500 products and today the shop speed is…abysmal. 20 seconds + to load.

    http://www.designbykathryn.com/shop

    Avatar: rwlee33
    rwlee33
    Participant

    Just checked. Hard cropped was already unchecked across the board. Unfortunately, that’s not the issue either.

    Avatar: rwlee33
    rwlee33
    Participant

    I just checked. Image cropping was already off. This doesn’t seem to be the issue for me. I wish it was that easy.

    Avatar: rwlee33
    rwlee33
    Participant

    I’ve raised this very issue in the past and haven’t gotten very far. After starting completely from scratch and moving my content to a wordpress hosted provider (WP Engine) I’ve just now seen my site slow to a crawl after I added all the products again. While I’m sure there are performance issues with the theme, WP Engine support informed me that there is an issue with Woocommerce.

    From the log file:
    40 /nas/wp/www/cluster-2353/rwlee33/wp-content/plugins/woocommerce/includes/wc-term-functions.php:493

    The number 40 in front of this is the number of times a slow query was logged from this file. In this case, that’s a very large amount, and makes up for the entirety of the slow logs.

    I will be contacting woocommerce about this issue and posting the reply in this thread.

    Avatar: rwlee33
    rwlee33
    Participant

    Is there a way to do with code? Something along the lines of

    .single-product-page .tabs .tab-title:first-child {
    closed
    }

    Something to force the first tab to be closed instead of expanded.

    Avatar: rwlee33
    rwlee33
    Participant

    Thanks Robert. The Related Products slider was still 70% in mobile, so I added this bit and it fixed it up:
    @media (max-width: 480px){ .single-product-page .slider-container {width:100%;}}

    One last question. Is there a way to make sure that the accordion tabs are always collapsed in mobile? The first tab is open, but I’d prefer them to be closed. Let me know if you want me to open another ticket for this.

    Avatar: rwlee33
    rwlee33
    Participant

    Robert, much appreciated. This is exactly how I’d expect the single product page to work.

    It looks great in desktop, however, can you include a bit of code to make sure that when the width is in phone mode, they go back to 100%? This should be the same width in which the tabs turn into accordion style and the sidebar goes to the bottom.

    Avatar: rwlee33
    rwlee33
    Participant

    Yes, I just did…below again

    Please, contact administrator
    for this information.
    Avatar: rwlee33
    rwlee33
    Participant

    below

    Please, contact administrator
    for this information.
    Avatar: rwlee33
    rwlee33
    Participant

    Hi Olga,

    First, thanks for the offer to help. I wasn’t sure you would be able to. I will certainly leave positive feedback after this. Here’s what I’m after:

    1. The tabs and Related Products are not pushed down by the sidebar on the single product page
    2. Responsive, so it works in mobile views
    3. Goes back to full width when the sidebar move below the content in mobile view

    I also noticed that the “Recently Viewed” widget doesn’t appear in my tablet and mobile view. Is this true?

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: rwlee33
    rwlee33
    Participant

    Any help on this would be greatly appreciated. I know you worked on this for another client, so I’m hoping this is a quick simple fix, and not a major customization.

    Avatar: rwlee33
    rwlee33
    Participant

    Thanks Robert.

    Can you take a look at the custom code I was sent to resolve the issue and help tweak it? It really shouldn’t be that much more work. I had it working, but moved hosting providers and it wiped the custom css.

    Please, contact administrator
    for this information.
    Avatar: rwlee33
    rwlee33
    Participant

    Hi Robert,

    After you click a few items, the “Recently Viewed” area in the sidebar starts to populate and pushes everything down. Try it and see how it acts.

    Additionally, if I add anything else to the sidebar, it will push it down.

    I’d like the Tabs and Related Products to NOT be under the sidebar, but instead, directly under the product.

    (I mistyped in the first email, I mean “…the left sidebar pushes the tabs and RELATED products down too far on the page)

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    121–150 of 197 posts
Viewing 30 posts - 121 through 150 (of 197 total)

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