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Viewing 30 posts - 1 through 30 (of 65 total)
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  • Avatar: rpalach
    luxecreative
    Participant

    Wonderful, thank you for your help!

    #409783 Copied In reply to: Theme Issue with Frontend (Black Border Boxes, Font Color, etc)
    Avatar: rpalach
    luxecreative
    Participant

    Yes that looks better thank you! Is it possible to also correct the grey font text that appears when I hover over the product links on the Shop page? They should be black too. https://raventackle.com/shop/

    Files is visible for topic creator and
    support staff only.
    #409309 Copied In reply to: Theme Issue with Frontend (Black Border Boxes, Font Color, etc)
    Avatar: rpalach
    luxecreative
    Participant

    Hello,

    I have finally been successful updating to the latest theme version. However when I try to enter the license keys, I receive the errors on both websites:

    “API request call error. 1) Contact your server provider and make sure that OpenSSL system library is 1.0 or higher 2) Make sure that your purshase code is associated with buyer. If you bought theme using guest account create account with the same email that was used during purchase process.”

    Also since updating versions, it appears the custom colour/styling for the promotofx site top header menu background no longer matches the forsignsinc site? Can you please fix so the blue/yellow appears in it too? Thanks.

    Please contact administrator
    for this information.
    #222762 Copied In reply to: API Request Call Error
    Avatar: rpalach
    luxecreative
    Participant

    Hi Olga,

    I spoke to the host company. They say there are no settings to change or update and that the ping method is outdated.

    Is there an alternate way you can update the theme? Is it both websites you are unable to activate latest theme on, or just one? Is this something I can try if I am provided instructions?

    Thank you

    Please contact administrator
    for this information.
    #220483 Copied In reply to: API Request Call Error
    Avatar: rpalach
    luxecreative
    Participant

    Ok I contacted the Technical Support team so they can follow-up with their web hosting admins. From a DNS standpoint, they said “We don’t see any issues. (Also, the web server does not respond to pings/ICMP, so seeing 100% loss when pinging it is normal.)”

    #220416 Copied In reply to: API Request Call Error
    Avatar: rpalach
    luxecreative
    Participant

    Hello, can you please try now? Thanks

    #218839 Copied In reply to: API Request Call Error
    Avatar: rpalach
    luxecreative
    Participant

    Here you go

    Please contact administrator
    for this information.
    #214277 Copied In reply to: API Request Call Error
    Avatar: rpalach
    luxecreative
    Participant

    Here you go thank you

    Please contact administrator
    for this information.
    #212959 Copied In reply to: API Request Call Error
    Avatar: rpalach
    luxecreative
    Participant

    Hello,

    Can you please perform a theme update on the domains:

    Please contact administrator
    for this information.
    #212796 Copied In reply to: API Request Call Error
    Avatar: rpalach
    luxecreative
    Participant

    Hi Rose,

    It worked thank you. I am still facing these issues however:
    https://imgur.com/a/LBlmNL4

    The text is white in these areas so it makes it appear bank.

    #208982 Copied In reply to: Font Colours & Cart Icon
    Avatar: rpalach
    luxecreative
    Participant

    Hi Rose,

    Regarding “The color of this text http://prntscr.com/m4rw50 can be changed here – http://prntscr.com/m4rwc2 ”

    I checked but it is still not working. Maybe it is being overridden somehow?

    #208567 Copied In reply to: Font Colours & Cart Icon
    Avatar: rpalach
    luxecreative
    Participant

    Hi Rose, thank you for your reply. Changes made however;

    1) The CSS custom code fixed only the ‘quantity input’ but not the other issues (I had provided 2 other screenshots in my last post).
    I also noticed the product options dropdown menu is white and not visible. In addition to the ‘cookies’ pop-up.

    2) It was already enabled but is still not showing?

    #206798 Copied In reply to: Font Colours & Cart Icon
    Avatar: rpalach
    luxecreative
    Participant

    Hi Rose,

    I just tried to update the theme again by following your instructions very closely but I was not successful. I had to restore a backup. May I please ask for your assistance?

    Please contact administrator
    for this information.
    #205322 Copied In reply to: License Purchase
    Avatar: rpalach
    luxecreative
    Participant

    Here is the WordPress login

    Please, contact administrator
    for this information.
    #201484 Copied In reply to: License Purchase
    Avatar: rpalach
    luxecreative
    Participant

    Hello Olga,

    I have two websites and two theme licenses with XStore theme. I tried to update both sites’ XStore Core from 1.0.23 theme to 1.1.4. (currently XStore 4.28.1 but need to update to the latest new 5.1) however was unsuccessful unfortunately. It completely changed the look and style of my sites with a white blank page. Are you able to help me please? I just took backups using the plugin All-in-One WP Migration plugin.

    #201483 Copied In reply to: License Purchase
    Avatar: rpalach
    luxecreative
    Participant

    Ok thank you, I have successfully completed the task.

    #197758 Copied In reply to: License Purchase
    Avatar: rpalach
    luxecreative
    Participant

    Hello,

    Okay I understand and have purchased the additional license. Can you please proceed with project? I would like all content and products duplicated and migrated to the other site domain, but have the ‘dark theme’ activated for the look of the site instead.

    Thanks

    #197146 Copied In reply to: License Purchase
    Avatar: rpalach
    luxecreative
    Participant

    Great thank you!

    #197145 Copied In reply to: Share Social icon size
    Avatar: rpalach
    luxecreative
    Participant

    Yes correct thank you!

    #193905 Copied In reply to: API request call error
    Avatar: rpalach
    luxecreative
    Participant

    Hi Rose,

    I am ready for another version update please, as per our previous discussion.

    Thank you

    Please, contact administrator
    for this information.
    #193803 Copied In reply to: API request call error
    Avatar: rpalach
    luxecreative
    Participant

    Thank you, issue resolved.

    #192089 Copied In reply to: Catalogue Mode
    Avatar: rpalach
    luxecreative
    Participant

    1) I see that option hides pricing from the main shop products page, is there an option to hide pricing from the single product pages as well?

    2) Done – cache cleared and issue is resolved. Thank you

    #191889 Copied In reply to: Catalogue Mode
    Avatar: rpalach
    luxecreative
    Participant

    1) Sorry I meant to say ‘I turned Catalogue mode on but it is still showing products’ *pricing*? Does it not hide all pricing?

    2) Ok I added your custom code but it did not apply the change

    3) Resolved, I disabled the load more button

    Thank you

    #191781 Copied In reply to: Catalogue Mode
    Avatar: rpalach
    luxecreative
    Participant

    Also the ‘Load more Products’ button, and page #’s at the bottom of the Shop page’s products aren’t working

    #191636 Copied In reply to: Catalogue Mode
    Avatar: rpalach
    luxecreative
    Participant

    Thank you kindly, case closed!

    #191465 Copied In reply to: Theme Options
    Avatar: rpalach
    luxecreative
    Participant

    Ok done. It appears correctly for you but not for me: http://prntscr.com/j6xffw

    I am sorry for the trouble.. I don’t know what is wrong with my computer

    #191461 Copied In reply to: Theme Options
    Avatar: rpalach
    luxecreative
    Participant

    Thank you for finding the issue and correcting.

    Regarding 3. product page dropdown menu color I placed that code in the custom CSS but it appears to not have taken. Is that where it should go?

    #191453 Copied In reply to: Theme Options
    Avatar: rpalach
    luxecreative
    Participant

    Thanks I was able to fix the code for the first issue.

    How do I change the colour of the dropdown menu for the product attributes via the Single Product Page? e.g.colour, size

    https://raventackle.com/product/anglers-international-bead-head-whoolly-bugger/

    Also as you can see the 2nd issue still persists, as I changed the Theme Options > E-commerce > Single Product Page > Number of slides per view > 4
    …But a duplicate image still appears?

    #191389 Copied In reply to: Theme Options
    Avatar: rpalach
    luxecreative
    Participant

    Hello, thank you for the information. I have tried all of your suggestions but none are working sorry.. Is there a problem with the theme files?

    #191367 Copied In reply to: Theme Options
    Avatar: rpalach
    luxecreative
    Participant

    Everything looks good, thank you very much.

    #191125 Copied In reply to: API request call error
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Viewing 30 posts - 1 through 30 (of 65 total)
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