Yes that looks better thank you! Is it possible to also correct the grey font text that appears when I hover over the product links on the Shop page? They should be black too. https://raventackle.com/shop/
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luxecreative
Participant
October 8, 2019 at 04:37
Hello,
I have finally been successful updating to the latest theme version. However when I try to enter the license keys, I receive the errors on both websites:
“API request call error. 1) Contact your server provider and make sure that OpenSSL system library is 1.0 or higher 2) Make sure that your purshase code is associated with buyer. If you bought theme using guest account create account with the same email that was used during purchase process.”
Also since updating versions, it appears the custom colour/styling for the promotofx site top header menu background no longer matches the forsignsinc site? Can you please fix so the blue/yellow appears in it too? Thanks.
Please contact administrator for this information.
luxecreative
Participant
August 30, 2019 at 17:40
Hi Olga,
I spoke to the host company. They say there are no settings to change or update and that the ping method is outdated.
Is there an alternate way you can update the theme? Is it both websites you are unable to activate latest theme on, or just one? Is this something I can try if I am provided instructions?
Thank you
Please contact administrator for this information.
luxecreative
Participant
August 29, 2019 at 20:42
Ok I contacted the Technical Support team so they can follow-up with their web hosting admins. From a DNS standpoint, they said “We don’t see any issues. (Also, the web server does not respond to pings/ICMP, so seeing 100% loss when pinging it is normal.)”
luxecreative
Participant
August 9, 2019 at 19:01
Hello, can you please try now? Thanks
luxecreative
Participant
May 23, 2019 at 21:30
Here you go
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luxecreative
Participant
April 24, 2019 at 20:44
Here you go thank you
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luxecreative
Participant
April 22, 2019 at 20:14
Hello,
Can you please perform a theme update on the domains:
Please contact administrator for this information.
I checked but it is still not working. Maybe it is being overridden somehow?
luxecreative
Participant
January 8, 2019 at 20:17
Hi Rose, thank you for your reply. Changes made however;
1) The CSS custom code fixed only the ‘quantity input’ but not the other issues (I had provided 2 other screenshots in my last post).
I also noticed the product options dropdown menu is white and not visible. In addition to the ‘cookies’ pop-up.
2) It was already enabled but is still not showing?
luxecreative
Participant
December 4, 2018 at 04:20
Hi Rose,
I just tried to update the theme again by following your instructions very closely but I was not successful. I had to restore a backup. May I please ask for your assistance?
Please contact administrator for this information.
luxecreative
Participant
October 22, 2018 at 18:59
Here is the WordPress login
Please, contact administrator for this information.
luxecreative
Participant
October 22, 2018 at 18:55
Hello Olga,
I have two websites and two theme licenses with XStore theme. I tried to update both sites’ XStore Core from 1.0.23 theme to 1.1.4. (currently XStore 4.28.1 but need to update to the latest new 5.1) however was unsuccessful unfortunately. It completely changed the look and style of my sites with a white blank page. Are you able to help me please? I just took backups using the plugin All-in-One WP Migration plugin.
luxecreative
Participant
August 6, 2018 at 20:59
Ok thank you, I have successfully completed the task.
luxecreative
Participant
July 23, 2018 at 16:43
Hello,
Okay I understand and have purchased the additional license. Can you please proceed with project? I would like all content and products duplicated and migrated to the other site domain, but have the ‘dark theme’ activated for the look of the site instead.
Thanks
luxecreative
Participant
July 23, 2018 at 16:33
Great thank you!
luxecreative
Participant
May 30, 2018 at 16:02
Yes correct thank you!
luxecreative
Participant
May 29, 2018 at 16:40
Hi Rose,
I am ready for another version update please, as per our previous discussion.
Thank you
Please, contact administrator for this information.
luxecreative
Participant
April 28, 2018 at 01:44
Thank you, issue resolved.
luxecreative
Participant
April 24, 2018 at 16:46
1) I see that option hides pricing from the main shop products page, is there an option to hide pricing from the single product pages as well?
2) Done – cache cleared and issue is resolved. Thank you
luxecreative
Participant
April 23, 2018 at 20:51
1) Sorry I meant to say ‘I turned Catalogue mode on but it is still showing products’ *pricing*? Does it not hide all pricing?
2) Ok I added your custom code but it did not apply the change
3) Resolved, I disabled the load more button
Thank you
luxecreative
Participant
April 20, 2018 at 17:54
Also the ‘Load more Products’ button, and page #’s at the bottom of the Shop page’s products aren’t working
Also as you can see the 2nd issue still persists, as I changed the Theme Options > E-commerce > Single Product Page > Number of slides per view > 4
…But a duplicate image still appears?
luxecreative
Participant
April 17, 2018 at 15:14
Hello, thank you for the information. I have tried all of your suggestions but none are working sorry.. Is there a problem with the theme files?
