Hello,
Could you provide a screenshot of the error?
Also, provide temporary wp-admin access.
Regards
Hello,
Could you provide a screenshot of the error?
Also, provide temporary wp-admin access.
Regards
Hello,
We can’t see your screenshot now – https://prnt.sc/26ltxob Please provide a new one. Thanks in advance.
Regards
Hello,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
All Brands settings you can find in Theme Options > WooCommerce > Shop elements > Brands.
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Hello,
Here you can find a list of Required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
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Hello,
Thanks for the request. Our team will consider it.
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Hello,
Thanks for contacting us. Please check this answer – https://www.8theme.com/topic/mobile-menu-elements/#post-285581
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Hello,
Please check this answer – https://www.8theme.com/topic/google-search-console-products-warning/#post-223081
If you do not plan to use brands at all, disable them via Theme Options > WooCommerce > Shop elements > Brands
Regards
Hello,
You’re welcome!
If you will face the activation limit issue, just contact us.
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Set “Даты распродажи” – https://gyazo.com/57db03d51a674bbe18bb29769a6e0a1b
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You’re welcome!
Change #00acc1 color in custom CSS for page – https://prnt.sc/26lgasp
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Hello,
1/ Add the next code in Theme Options > Theme Custom CSS:
.et_b_header-menu.et_element-top-level .menu>li>a i,
div.mobile-menu-content .et_b_header-menu .menu li a .et-icon {
margin-right: 7px;
}
2/ Submit your request here – https://www.8theme.com/taskboard/
Currently, you can use a custom svg icon https://prnt.sc/26lg12e Theme Options > Mobile panel > delete all default elements and add new ones from scratch.
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Hello,
Please provide URL of your site and temporary wp-admin access.
Regards
Hello,
Theme Options > Mobile panel > delete all default elements and add new ones from scratch.
Regards
Hello,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Sorry, but we do not use zoom to provide support.
Describe the problem in more detail here, please.
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Hello,
Thanks for using our theme. Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
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Hello,
Provide URL of the mentioned product, please.
Regards
Hello,
Thanks for using XStore.
The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
Registration of these plugins is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
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Hello,
Provide URL of page with the problem, please.
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Hello,
Please provide screenshots for a better understanding. You can use Lightshot screenshot or Gyazo tool to share the link to your screenshot.
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Hello,
Add the next code in Theme Options > Theme custom CSS > Mobile:
.content-product .product-title a {
font-size: 20px;
}
.content-product .product-image-wrapper {
margin-bottom: 10px;
}
Regards
Hello,
I’ve checked your Home page and can see the header. Please clear cache of your mobile browser and check one more time.
If any further assistance is needed provide temporary wp-admin access via the Private Content area.
Regards
Hello,
Thanks for contacting us.
Please watch this video – https://youtu.be/4n1re0jKorc
If you face any problems, please let us know.
Regards
Hello,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello @webzone136,
You’re welcome! Have a nice day
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Hello,
Theme Options > Speed Optimization > Menu Dropdown Ajax Loading, Menu Cache, Static Blocks Cache > Off. Clear cache of browser/plugin and check then. Activate mentioned options once all changes to the header/menu will be done.
Regards
Hello,
You’re welcome!
You can add a global custom tab via Theme Options and an individual one via settings of product ([8theme] Product Options). For more tabs https://docs.woocommerce.com/document/editing-product-data-tabs/ or https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/
Regards