Hello,
We’ve disabled PageLayer plugin and the header is visible, so contact the support of the plugin to get assistance or keep it disabled.
Regards
Hello,
We’ve disabled PageLayer plugin and the header is visible, so contact the support of the plugin to get assistance or keep it disabled.
Regards
Hello,
Where do you click to get such URL?
Regards
You’re welcome!
Regards
Hello,
Theme Options > WooCommerce > Shop > Shop elements > Categories > Open Product Categories Widget By Default > Off
Regards
Hello,
These testimonials can’t be displayed using Elementor.
You need to add this element on page – https://prnt.sc/26mw92v, and items inside – https://prnt.sc/26mw9f3
Regards
Hello,
Sorry, but your problem is a bit unclear to me. Could you provide some screenshots or video for a better understanding?
Watch this video – https://youtu.be/7QluEYxznKs In your case, Mega menu static block can be edited using Elementor, not WPBakery.
Regards
Hello,
Thanks for using our theme.
Please read this article and watch video – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
You can disable our Email Builder via XStore > Built-in Email Builder > Off. Then default WooCommerce templates will be used, so refer to docs of the plugin – https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/ For example – https://prnt.sc/26muu63 (but do changes via child theme. Don’t edit files in parent theme because you will lose such changes after the theme update).
Regards
Hello,
Thanks for using our theme.
Edit page using Elementor > scroll to the bottom > click here – https://prnt.sc/23aa4x7 and import the desired block. You need to scroll to the bottom to be able to see the studio icon.
If this doesn’t work, provide temporary wp-admin access.
Regards
Hello,
Theme options > Header builder > Cart > edit content here – https://prnt.sc/26muqh7
If this is not what you are looking for, provide temporary wp-admin access.
Regards
Hello,
Thanks for using our theme. You can activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Regards
Hello,
Testimonials Element should be available, for example – https://xstore.8theme.com/elementor/demos/minimal-fashion02/testimonials-element/
This video will help you to copy a section from the demo on your site – https://youtu.be/MYei56eV7mU
Regards
There is a critical error. Provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Create a new page, do not add any content, then go to WooCommerce > Settings > Products > Shop page > select the page.
Regards
Hello,
NEVER post private information like WP Dashboard or FTP access out of the Private content area https://prnt.sc/26mglll Content that you post out of that is visible for ALL the users of this forum. Be attentive!
Have you tried to disable 3rd party plugins or just cleared cache?
We need wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our email – 8themes@gmail.com
You provided FTP to empty directory https://prnt.sc/26mgmr9 We need FTP access to your WP installation.
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then. Maybe one of the additional plugins is a reason for the problem.
If any further assistance is needed from our side, provide temporary wp-admin and FTP access.
Regards
Hello,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our email – 8themes@gmail.com
Regards
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).
Regards
Hello,
We do not see the Private Content in this post, please provide info one more time.
Regards
Hello,
Theme Options > Header builder > Dropdown menu > Background Color and WCAG Color
Theme Options > Styling > Light buttons
Regards
Thanks for FTP access, provide wp-admin access also.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Thanks for contacting us.
1/ According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.
2/ Please read about translation of the theme and Core plugin here – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
WooCommerce translation – https://woocommerce.com/document/woocommerce-localization/
Regards
Hello,
Thanks for using our theme.
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Provide temporary wp-admin access, please.
Regards
Theme Options > Footer > Footer styling > Footer Text Color Scheme and Background Color, then check the result on your Home page, not in edit mode of the static block.
If this doesn’t give the desired result, describe it in more detail.
Regards
You’re welcome!
You need to enable registration in WP and WC settings. Navigate to Settings > General > Membership and mark Anyone can register, then go to Woocommerce > Settings > Accounts > Customer registration > Enable customer registration on the “My account” page.
Read more about settings – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Regards
Hello,
It is because of product type. I’ve set “Simple product” type, so you can add it to the cart now.
Here is a video about variable products and our variation swatches – https://youtu.be/LgzC4iK-j6A
Read more about product creation – https://woocommerce.com/document/managing-products/
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it looks then.
Regards
Hello,
1/ Try to add the next code in Theme Options > Theme custom CSS > Mobile:
.header-promo-text .text-nowrap {overflow: unset;text-overflow: unset;white-space: initial;line-height: 1.3;font-size: 12px;padding-top: 2px;}
2/
.woocommerce-store-notice {
background-color: #075324;
margin-bottom: 0;
text-align: center;
font-size: 14px;
color: white;
padding: 5px 5px 0 5px;
}
.woocommerce-store-notice a {
color: white;
}
Regards
Hello,
Install SVG Support plugin
Regards