You’re welcome!
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You’re welcome!
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Hello,
Thanks for the request. We are working on it right now 🙂
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Hello,
Please provide URL of the page and temporary wp-admin access.
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Hello,
1/ As we can see, you are using Cloudflare CDN and cache plugin, so clear cache that comes from them.
2/ Provide FTP access, please.
3/ Add the next code in Theme Options > Theme custom CSS:
.content-product .product-title {
font-size: 20px;
}
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Hello,
You’re welcome!
I’ve re-added the Price widget into Shop sidebar area (Appearance > Widgets)
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Hello,
You’re welcome!
there was an output of products and one of ids was not a product is so that is why you had an error.
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Hello,
You may use our element for Email builder -> WC Hook ( http://prntscr.com/26tle5p ) and select one of actions from it’s list -> http://prntscr.com/26tleju. If your plugin adds it’s actions for one of those then it will work for you, otherwise you may contact with plugin to get correct code to add as action for such hooks we have.
Another solution exists as well. As you may see we have custom shortcode for Correios Tracking Code (plugin) -> http://prntscr.com/26tlftw
We have filters to add custom shortcodes from any extra plugin ->
viwec_register_replace_shortcode
viwec_live_edit_shortcodes
viwec_register_preview_shortcode
So please, contact the plugin support and ask them if they can give you some code to make it work as you want to. You should know that we don’t provide support for 3rd-party plugins, and we already gave suggestions, as you may find above. Thanks for understanding our position.
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Hello,
There is no such possibility, unfortunately.
You can post the request here – https://www.8theme.com/taskboard/
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Hello,
Sorry for the delay in answering. Clear all cache (plugin, server, browser) and check now. If this doesn’t work, re-save settings of a few products, and check one more time.
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Hello,
Settings of slide > Mobile > Background size https://prnt.sc/26tkvu8 or Slider Settings > General > Custom Height Value https://prnt.sc/26tkwiq
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Hello,
Thanks for using our theme and for contacting us.
I do not see any problem, please describe your request in more detail with screenshots.
You can use Lightshot screenshot or Gyazo tool to share the link to your screenshot.
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Hello,
Please provide temporary wp-admin access and some screenshots.
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Hello,
Pages > edit page > [8theme] Layout options > Sidebar width
when I join the online chat in the lower right corner, the button that will block the…
You can add the next code into Theme Options > Theme custom CSS to change the position of Back to top button
.back-top {
bottom: 100px !important;
right: 100px !important;
}
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Hello,
We can’t check your site – https://prnt.sc/26tkeay Have you changed URL? Provide URL and temporary wp-admin access, so we can take a closer look.
Check this topic – https://www.8theme.com/topic/how-to-change-the-default-return-to-shop-links-to-homepage/
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Hello,
I do not see any problem, the element works according to settings you have set.
Change settings – https://prnt.sc/26tkbmk + https://prnt.sc/26tkbve > https://gyazo.com/7878d800045547cd0a9a426270f1ea43
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Hello,
Theme Options > General > Enable Classic Widgets Panel > On, Apperance > Widgets > https://prnt.sc/26tk3t4
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Hello,
Please provide an example of the problem, so we can check/test it more deeply. What exactly can’t be changed in real-time?
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Hello,
Let us know if you have any other questions, we will do our best to help.
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Hello,
That error means you need to increase memory limit value. You should ask your hosting provider to assist you with this issue.
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You need to clear all cache of CloudFlare CDN.
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Hello,
There is no such option, you can submit your request here – https://www.8theme.com/taskboard/
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Hello,
Thanks for using our theme.
We can’t check your screenshot, unfortunately. Upload images here – https://dropmefiles.com/ and provide URL via the Private Content area.
Go to Plugins, disable XStore AMP plugin – https://www.8theme.com/documentation/xstore/amp-plugin/
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Hello,
Thanks for using our theme.
Your site is under maintenance mode, so we can’t check it.
Provide a screenshot of the error and temporary wp-admin access. You can use Lightshot screenshot or Gyazo tool to share the link to your screenshot.
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Hello,
Check now.
It seems like you removed some products before or made some changes with some of them.
Fixed!
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Hello,
Done
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Hello,
Provide URL and temporary wp-admin access.
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Hello,
Fixed.
It seems like our developers changed the name of filter from etheme_product_type_shop_quantity => etheme_product_type_show_quantity
Now it is fixed on your site as well.
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Hello,
Add the next code in Theme Options > Theme Custom CSS > Mobile:
.back-top {
display: none !important;
}
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Hello,
Go to Theme Options > WooCommerce > Shop > Shop page Filters > Sidebar Widgets With Scrollable Content > Off, Sidebar Widgets Toggle > off
Let us know if you need any further assistance.
Regards