Mobile Dropdown doesn’t work as it should

This topic has 9 replies, 3 voices, and was last updated 2 years, 1 month ago ago by Rose Tyler

  • Avatar: Mentor_
    Mentor_
    Participant
    February 9, 2022 at 19:38

    When pressed instead of opening the dropdown it acts as a link and redirects to main category. I have already toggled with Menu Dropdown Ajax Loading option and Dropdown Opening Action with no luck

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 19:52

    Hello,

    Keep this option enabled https://prnt.sc/26scms4

    Regards

    Avatar: Mentor_
    Mentor_
    Participant
    February 9, 2022 at 20:16

    I did that already but it doesn’t work. The arrows appear but they just work as links, the drop down does not drop

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 10, 2022 at 19:28

    Hello,

    Do you use CloudFlare CDN or any other CDN on your site?

    Regards

    Avatar: Mentor_
    Mentor_
    Participant
    February 10, 2022 at 19:36

    Yes, we use cloudflare

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2022 at 08:14

    You need to clear all cache of CloudFlare CDN.

    Regards

    Avatar: Mentor_
    Mentor_
    Participant
    February 11, 2022 at 16:19

    Cleared cache of CloudFlare turned on development mode, cleared cache on wp-rocket… Still nothing

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2022 at 17:47

    Hello,

    Ok. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2022 at 16:12

    Hello,

    https://gyazo.com/ff315e94ba0f7e26779cbaa6efdbc638 – Remove Uppercase Accents plugin was the reason for this issue https://gyazo.com/c6cf64c387855adaf8c8c0969ddca9c9

    Regards

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