Hello,

Theme Options > WooCommerce > Shop > Shop page Filters > Sidebar Widgets With Scrollable Content > Off

Regards

Hello,

Elementor > Settings > Post types > enable editor for Products and Static blocks, then edit description of products.

Import of demo do not delete your content/products, just new data will be added, you can make not a full import but unselect products for example – https://prnt.sc/8uuI1j1ztshc
Also, XStore studio allows import sections from different demos, when you are using Elementor plugin. Just edit page using Elementor > scroll to the bottom > click here – https://prnt.sc/23aa4x7 and import the desired block.

Regards

Hello,

You’re welcome! Have a nice day!

Regards

Hello,

As you can see on the screenshot from my previous reply, 24 images were used for products on our demo. In the video tutorial more images were used – http://topdevs.net/smart-product-viewer/360-product-video-tutorial/
You need to optimize images – https://imagecompressor.com/ or https://tinypng.com/ , and use jpg format, for example – https://prnt.sc/YZWWtuyPW1g7 > https://prnt.sc/lwjwTc8wLZYc

Regards

Hello,

We can see a few reasons for the mentioned problem, which are unique for your site, so other our customers do not face the problem. Here they are:
– errors from 3rd party plugins in the customizer https://prnt.sc/rMlYq-sJXvuY
– errors from 3rd party plugins on Home page which is loaded in preview mode – https://prnt.sc/fp2hgQtRnFg6
– size of Home page is 61mb https://prnt.sc/xttNxjWnbgxr

The most important reason is the page size of 62mb-68mb, which in the customizer turns up to 70mb. Accordingly, we download it at the same time 10 times and receive 700 MB of content that the server needs to process, but it does not cope.

possible solutions:
1) reduce the page size.
2) load the previewer on some neutral page, such as a blog, or just an empty page, although even empty pages weigh 50 MB on your site

Regards

Hello,

1/ Go to static blocks and edit “Main header block”, “Top header left block” using Elementor, change background of section.
2, 3/ You are using cache plugin and CDN, so clear all cache (plugin and CDN) or even temporarily disable CDN.

Regards

Hello,

Provide temporary wp-admin access, please.

Regards

Hello,

1/ Fixed.
Also, check description of plugins that are activated on your site and disable plugins you do not really use because every additional plugin slows down the site a bit.
2/ Fixed. Clear cache and check now.

Regards

Hello,

Thanks for using our theme and for contacting us.
We do not have this problem on our test sites, so the problem can be caused by an additional plugin on your site. Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, then check the text. Let us know the result.
If the problem is independent of plugins, provide URL and temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

1/ After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.
Please note that translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like core plugin, in /wp-content/languages/plugins folder.

2/ Add the next code in Theme options > Theme custom CSS:

.woocommerce-checkout-payment .payment_methods label {
    display: inline-flex;
}

Regards

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Do you use Elementor? Go to Elementor > Settings > Post types > enable editor for static blocks and products then edit Footer static block – https://prnt.sc/xhcR85gdP2LF

Regards

Hello,

Thanks for using our theme and for contacting us.
Payment options come from WooCommerce plugin, our theme doesn’t have additional settings for this, so you need to contact support of WC plugin to get advice.
I hope for your understanding.

Regards

Hello,

There is no such possibility, unfortunately, you can submit a request here – https://www.8theme.com/taskboard/

Regards

Hello,

That comes from the third-party plugin that you use https://prnt.sc/7YfHOvJ7-gX8 (Stripe for WooCommerce or something similar). So, check the plugin settings or contact the plugin author to disable that. Or hide that using custom CSS (Theme Options > Custom CSS)

.product-information .cart #wcpay-payment-request-button-separator {
    display: none !important;
}

Regards

Hello,

Use custom CSS code

p.vendor-customer-registration .radio {
    display: none;
}

or read this article – https://wedevs.com/blog/408778/how-to-remove-dokan-vendor-registration-button-from-your-customer-account

Regards