Hello, Mario,

Thank you for reaching out to us.

Please be informed that the Shop page serves as an archive page for products and, as such, is not editable via Elementor by default, without the Elementor Pro plugin. Any available configurations can be adjusted within the Theme Options.
Should you wish to utilize Elementor for your Shop page, we kindly direct you to the following instructional article and use the free Pro Elements plugin: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/. This guide will assist you in creating a custom layout from the ground up and configuring it for all product archives, including the shop, product categories, and more.

Best regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

Loco translate plugin is used for only a single language, If you want to use your site in a multilanguage, then you have to use WPML (paid) or Polylang plugin (free) as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/
Or read this article – https://colorlib.com/wp/wordpress-multilingual-plugins/

Best regards,
8Theme’s Team

Hello, Abhinandan,

Thank you for reaching out to us.

Elementor plugin offers the following settings – https://prnt.sc/iB0PZAnfXN9U

Best regards,
8Theme’s Team

Hello, Carliczyk,

You will get an answer here – https://www.8theme.com/topic/search-results-for-blog-page-not-working-only-product-search-results-showing/#post-425552
Please be patient.

Best regards,
8Theme’s Team

Hello,

Please provide us with temporary FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
The 8Theme’s Team

Hello, Nicola,

You need to choose one of the two options provided.

For inquiries regarding new features and functional improvements, we kindly ask that you reach out to our development team directly through the following page: https://www.8theme.com/taskboard/

Best Regards,
8Theme’s Team

Hello, James,

It’s not related to our theme, the WooCommerce plugin does not have checkboxes there by default, only displays registration privacy policy text, you can enable the Storefront theme (The Official WooCommerce Theme https://woocommerce.com/storefront/ ) and check https://prnt.sc/z7jeyg So, contact WooCommerce support if you want to submit feature request about this https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme Team

Hello,

We appreciate your prompt response.

It seems possible that the screen may not be accurately displaying the colors. For instance, we applied a different color, as shown in the following screenshot: https://prnt.sc/judVvL7O7LJ6 It is clearly visible that the option is functioning as intended -https://gyazo.com/d37811c8f7f1ab5065cf06ec034ca87b

Best regards,
The 8Theme Team

Hello, Nicola,

We appreciate your prompt response.

We have activated the requested option for you. Please refer to the following screenshot for confirmation: https://prnt.sc/Wl6tndxUIrxV Kindly clear your browser cache and check if the functionality for adding products to the cart is now working as expected.

Should you encounter any further issues or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, Nicola,

Thank you for reaching out to us.

We kindly request you to navigate to **WooCommerce > Settings > Products > Inventory** and enable the option to **Hide out of stock items from the catalog**. After making this adjustment, please clear your cache and review the result on a single product page.

Best Regards,
8Theme’s Team

Hello,

To help clarify any misunderstandings, we kindly ask you to record a video for us.

Best regards,
The 8Theme Team

Hello, Alfonso,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, MonnaChu,

Thank you for reaching out to us.

Categories for the search are taken automatically.
Regarding your inquiry, it is not possible to add a mega menu to the header AJAX search on mobile directly. The functionality of the AJAX search is designed to focus on search-related features, and integrating a mega menu into this area may not align with its intended purpose.

Best regards,
8Theme’s Team

Hello, Grace,

Thank you for reaching out to us.

We understand that you have created a static currency block in the mobile menu and mobile panel, but it is not functioning as expected.

Could you please test if the switcher works fine when using a default theme, such as Storefront?

First and foremost, we recommend contacting the support team of the plugin used to create the currency switcher. They will be able to investigate the issue further from their side.

Best Regards,
8Theme’s Team

Hello, Tarique,

Thank you for getting in touch with us.

When editing a page using Elementor, the Text Button can be utilized. For example: https://prnt.sc/lSfvGXZlXKQ2 https://prnt.sc/fK0Xv0O6ASZs

We hope this information is helpful.

Warm Regards,
The 8Theme Team