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Viewing 30 posts - 2,311 through 2,340 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 11:56

    Hello, Nakasa,

    Thank you for reaching out to us.

    Theme Options > WooCommerce > Shop > Catalog Mode > Off.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 10:37

    Hello, Ramy1900,

    Thank you for reaching out to us.

    Please watch this video about theme installation – https://youtu.be/i7STFGZapx8?feature=shared

    RTL styles are applied once you enable RTL language in Settings > General, no matter what demo you imported.

    Just for note, electronic-mega-market demo was created using Elementor, there is no WPBakery version.

    To add two languages, such as Arabic and English, to your website using Elementor, you will need to use a multilingual plugin. One of the most popular options is **WPML (WordPress Multilingual Plugin)** https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ or **Polylang**. These plugins allow you to create and manage content in multiple languages, including RTL (Right-to-Left) languages like Arabic.

    Regarding the multi-vendor functionality, you can use the above demo with multi-vendor plugins such as Dokan, WCFM, or other supported plugins. These plugins are compatible with our theme and can help you create a multi-vendor marketplace.

    We hope this information is helpful.

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 10:33

    Hello, Greg,

    We appreciate your prompt response.

    Theme Options > Styling > Alerts> Edit colors.

    Edit page using Elementor > add Notice element there.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 09:50

    Hello, MonnaChu,

    Thank you for reaching out to us.

    We understand your concern regarding the inconvenience of searching for specified product IDs one by one through the content index, as well as the challenges in displaying products in a specified order within a category in WooCommerce.
    We would recommend you contact support of the Elementor plugin – https://wordpress.org/support/plugin/elementor/

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 09:44

    Hello, Digiklick,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 09:09

    Hello,

    Thank you for reaching out to us.

    Could you kindly provide the URL of the page containing the carousel, along with temporary wp-admin access? This will allow us to thoroughly review the issue and assist you more effectively.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 09:06

    Hello, Digiklick,

    Could you kindly confirm if you are using a cache plugin? If so, could you please share its name? Additionally, is it correct to assume that the issue does not occur when the cache plugin is disabled?

    If this is the case, it suggests that when the plugin is enabled, you may need to access the cache plugin settings and add the following cookie, “etheme_cookies,” to the “Reject Cookies” section.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 08:39

    Hello, Digiklick,

    Thank you for reaching out to us with your concern.

    It looks like the problem is caused by caching of some sort. Please check this topic – https://www.8theme.com/topic/age-verification-popup-not-able-to-disable/#post-362034
    etheme_cookies

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 08:38

    Hello, Alicengiz,

    Thank you for reaching out to us.

    We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

    Could you please provide specific examples of the words for which the search function works and does not work?

    Additionally, provide temporary wp-admin and FTP access. We will check what can be done to help you.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 08:35

    Hello, Pageantapp,

    You’re welcome!

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 08:13

    Hello,

    We have already completed this for you. All that is required from your side is to review how the text button element has been utilized in the footer.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 17:11

    Hello, Pageantapp,

    Save content as a template https://prnt.sc/znUqSZ7jn1g7 , then create a new Mega menu > import template ( https://prnt.sc/5VxLQcrOQqJd > https://prnt.sc/SDb7AAYF8b-H ) > make changes according to your needs.

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 17:04

    Hello, Regencycigaremporium,

    Thank you for reaching out to us.

    Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 16:55

    Hello,

    You can use any email to create a temporary account.
    Our email was added in the Private Content area.

    Yours Sincerely,
    8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 16:25

    Hello, JiPanditJI,

    You can test the My Account page > registration form with the Storefront theme.
    Additionally, please check this topic – https://www.8theme.com/topic/woocommerce-login-form-how-to-edit/#post-216217

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 16:22

    Hello,

    Thank you for reaching out to us.

    The text button element can be used.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 16:15

    Hello, Pageantapp,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 16:07

    Hello, Greg,

    Thank you for reaching out to us.

    Your site is under maintenance mode, so we can’t check your site.

    Could you please provide temporary wp-admin access?

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 16:05

    Hello, MednaHolistic,

    “days counter” – Edit page using Elementor > https://prnt.sc/sSFzHmbiV-rE

    “other areas translated to Hungarian” – please provide screenshots.

    Theme Options > Woocommerce (Shop) > Cart/Checkout layout > header and footer settings.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 15:58

    Hello, GWS,

    Thank you for reaching out to us.

    Edit header template using Elementor > https://prnt.sc/sjV_1ZJsW85C

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 15:55

    Hello,

    Do you mean the same problem is visible when the Storefront theme is activated?
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 14:27

    Hello, jupiwiz,

    Thank you for reaching out to us.

    Could you kindly provide the URL of the Shop page where the products and widgets are displayed? Additionally, we would appreciate it if you could grant us temporary wp-admin access so that we can review your settings and assist you more effectively.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 13:16

    Hello, MednaHolistic,

    Please try to find and translate strings now.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 13:07

    Hello,

    Upon visiting your website, we noticed that dark colors were predominantly used, and some of the text were difficult to read. To address this, we have activated the dark mode feature through the Theme Options > Styling settings, and set the white color via Theme Options > Typography.

    You can change the background color here – https://prnt.sc/5vEJ2KC2dyC3 , for example – https://prnt.sc/lV6aa3LmpbS6

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 12:05

    Hello,

    Thank you for reaching out to us.

    We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 11:53

    Hello, JiPanditJI,

    Thank you for reaching out to us with your query.

    Could you please test if the same issue occurs when using a default theme, such as Storefront?
    Typically, such issues are not related to the theme itself, but we would like to confirm.

    Then contact support of the Recaptcha plugin to get further assistance.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 09:47

    Hello, Warshne,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 09:23

    Hello, Martijntje,

    Thank you for contacting us and for using XStore.

    Have you cleared cache after the update?

    1/ Please provide a video example and URL of the page you are talking about.
    For example, the cursor works fine on links of My account page – https://gyazo.com/bbec64614bb9585523fe5a0a30206364

    2/ To check and solve the Internal server error you need to contact your hosting provider because this is a server-side question.

    3/ We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

    If this doesn’t help, provide us with temporary FTP access.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 08:45

    Hello, TheOne,

    Thank you for contacting us and for using XStore.

    XStore Builders > Archive Products builder via Elementor > edit template > https://prnt.sc/obbohcwfKPb-

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2024 at 08:20

    Hello, Warshne,

    In this case, you will need to remove the sub-items https://prnt.sc/IXNgDpXqcsmg

    Additionally, this video demonstrates how to add sub-items: https://youtu.be/OnxkixHtVLI?feature=shared However, in your situation, you will need to perform the opposite action. You can either drag the sub-items with your mouse cursor to make them main menu items or delete them entirely.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

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    Viewing 2,340 results - 2,311 through 2,340 (of 68,220 total)
Viewing 30 posts - 2,311 through 2,340 (of 68,220 total)
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