Hello, HCJurkat,
Thank you for the response.
Private Content
Kind Regards,
8theme team
Hello, HCJurkat,
Thank you for the response.
Private Content
Kind Regards,
8theme team
Hello, Fantasy Prints,
1/ Compare you can enable via Theme options > WooCommerce > Built-in Compare.
Create a static page for Compare in the same way to Wishlist, the code will be:
add_filter('xstore_compare_mini_content_ajax', '__return_false');
2/ Please read this topic – https://www.8theme.com/topic/mini-cart-doesnt-show-products-after-update/
Kind Regards,
8theme team
Hello, Memchev,
We can’t log in still. Please open your site login page in an incognito browser window and try to use the login data you provided.
Waiting for your reply.
Kind Regards,
8theme team
Hello, Martijntje,
We apologize for the delay in responding.
Links to products you sent are not available now -> https://prnt.sc/uoRsJkydhQAw (it seems you removed those products already) so we cannot check the issue but maybe you will fix the issue by adding the next solution from another client (in case your limits for variations are over a specific amount of WooCommerce default value) -> https://www.8theme.com/topic/variation-swatches-primary-attributte-not-working-with-more-that-27-variations/#post-324688
Waiting for your reply!
Kind Regards,
8theme team
Hello, Manchovski,
Thank you for your understanding.
Kind Regards,
8theme team
Hello, Stelio,
We have reached out to the Facebook support team in order to resolve the issue with the Instagram account connection. We will provide an update once we receive a response from them.
Sorry for the inconvenience.
Kind Regards,
8theme team
Hello, Adrian,
Thank you for contacting us and for using XStore.
You can activate XStore now.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Bark,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We’ve activated the theme on your site.
You can use this code for the WooZone – m8xqWJ_8theme
Kind Regards,
8theme team
Hello @MAHDAR,
Thank you for your response.
The New Label takes into account the “last update or modification date” of the product.
You can disable this label via Theme Options >> WooCommerce >> Shop Elements >> Product badges.
If you want to change the functionality of this label, you can send a request to our dev team here – https://www.8theme.com/taskboard/
Kind Regards,
8theme team
Hello, Ivo Eijgenraam,
Thank you for the response.
Upload the video on a filesharing service and provide the URL via the Private Content area, please.
Do I correctly understand that when B2BKing plugin is disabled you can work with the customizer?
Kind Regards,
8theme team
Hello, Michael,
Thank you for contacting us and for using XStore.
It seems to be a conflict between the Elementor Pro plugin and WooCommerce. We have already checked and it doesn’t work also with a default WooCommerce theme – Storefront. You need to contact Elementor Pro support for help on this matter.
There are many customers that already wrote to Elementor about such bug they have:
https://wordpress.org/support/topic/woocommerce-cart-not-showing-correctly-2/
https://wordpress.org/support/topic/woocommerce-mini-cart-widget-not-working-after-update-to-3-12-1/
https://wordpress.org/support/topic/version-3-12-1-breaks-oceanwp-woocommerce-mini-cart/
https://github.com/elementor/elementor/issues/21836#issuecomment-1495691641
Kind Regards,
8theme team
Hello, Manchovski,
Thank you for contacting us and for using XStore.
It seems to be a conflict between the Elementor Pro plugin and WooCommerce. We have already checked and it doesn’t work also with a default WooCommerce theme – Storefront. You need to contact Elementor Pro support for help on this matter.
There are many customers that already wrote to Elementor about such bug they have:
https://www.8theme.com/topic/mini-cart-doesnt-show-products-after-update/#post-352485
https://wordpress.org/support/topic/woocommerce-cart-not-showing-correctly-2/
https://wordpress.org/support/topic/woocommerce-mini-cart-widget-not-working-after-update-to-3-12-1/
https://wordpress.org/support/topic/version-3-12-1-breaks-oceanwp-woocommerce-mini-cart/
https://github.com/elementor/elementor/issues/21836#issuecomment-1495691641
Kind Regards,
8theme team
Hello, Eshtiag,
What exactly problems do you mean? Please describe them in more detail and we will help you.
Kind Regards,
8theme team
Hello, Fantasy Prints,
Thank you for getting in touch with us.
https://prnt.sc/hxNXicZunh9f – We can’t log in to your site. Please provide the correct credentials.
Please watch this video – https://youtu.be/ZyjZ-vCx0pE
You need to change the Dynamic wishlist page to a static one using our shortcode.
Also, add the next code in child-theme/functions.php
add_filter('xstore_wishlist_mini_content_ajax', '__return_false');
Kind Regards,
8theme team
Hello, Memchev,
Thank you for your response, but we can’t log in – https://prnt.sc/yJssYjWBflXa Please check the credentials.
Kind Regards,
8theme team
Hello, Mktnegocios,
Thank you for contacting us and for using XStore.
You can delete Icon list element and add the Image element.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, HCJurkat,
Thank you for your response.
Copyright settings from your video don’t work, because you did not add any content in Appearance > Widgets > Footer Copyrights areas.
We’ve changed the settings for the Footer on your site. The content of the footer is created using static block now – https://prnt.sc/FF4WEfYUkQNv , so you can edit it using WPBakery – https://prnt.sc/n_WIq3eU3FyR , the result is https://prnt.sc/UpFYDWdmj9vC Please try to work with it now.
Additionally, you can try using the Chrome browser tool to clear your browser cache: https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Quentin Cloete,
Thank you for contacting us and for using XStore.
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Ianbarker24,
Thank you for contacting us and for using XStore.
Please go to Appearance > Customize > WooCommerce > Product Catalog > Default Product Sorting.
We hope this information is helpful.
Kind Regards,
8theme team
Hello, Memchev,
Thank you for contacting us and for using XStore.
You need to install Slider Revolution plugin and then do import of the slider only. We can help you with this. Please provide temporary wp-admin access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
Kind Regards,
8theme team
Hello, HCJurkat,
Thank you for your response.
We can’t log in to your site /wp-admin/ redirects to 404 page, the my-account page redirects to 404 page also. What is correct URL of the login form on your site or could you disable the redirect?
Kind Regards,
8theme team
Hello, Thelaunch,
Thank you for the response.
No forced redirects related to www or non-www have been added to our theme at the beginning of your URLs, so the mentioned situation isn’t caused by our theme.
1/ Please check all the plugins you have installed and determine if any of them is causing the issue.
2/ It is also likely that certain conditions have been set in the .htaccess file on the server. Please contact your hosting provider for further information and to get assistance.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Wep287,
Thank you for the response.
1/ Add the next code in Theme options > Theme Custom CSS:
.etheme-search-form[type=inline] .etheme-search-form-submit {
background-color: var(--e-global-color-7d4dbbc );
border-color: var(--e-global-color-7d4dbbc );
}
.etheme-search-form[type=inline] .etheme-search-form-submit:hover {
background-color: var(--et_btn-bg-color);
border-color: var(--et_btn-bg-color);
}
2/ Private Content
3/ https://prnt.sc/QumymoHWd1sr
Kind Regards,
8theme team
Hello, Kamil,
We kindly request that you provide a more detailed reply with screenshots for the benefit of those who may read this thread in the future.
Thank you for your cooperation.
Kind Regards,
8theme team
Dear, Juergen,
Please post separate questions via new topics on the forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Thank you in advance.
1/ Go to XStore > Patcher > refresh patches and Apply all patches. Check hot it works after that.
2/ Single Product Builder > settings for section, add padding or margins from left and right.
Single Product Builder > delete Compare and Wishlist elements from the content area (they are inside a connection block).
4/ You can change the width on the appropriate section via Single Product Builder.
.single-product .woocommerce-product-rating .wc-gzd-rating-authenticity-status {
padding: 0px 5px;
}
5/ Go to static blocks, and create a new block with the desired content. Then copy the shortcode of the block https://prnt.sc/YBY6oYF0kHV0 > navigate to Theme Options > WooCommerce > Shop > Shop Page Layout > add the shortcode into Shop Page Banner Content > Text tab and select “Shop Page Banner Position”.
6/
.content-page .cart-checkout-nav {
margin-bottom: 50px;
}
7/ Go to Appearance > Widgets > Footer area > add static block widget and select your footer block there.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you, just submit new topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Kind Regards,
8theme team
Hello, Menichetti,
Thank you for the response.
In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with WooPress. You can refer to the following link for a list of included plugins: https://www.8theme.com/demo/docs/woopress/Plugins/Included_Plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.
Kind Regards,
8theme team
Hello, Mktnegocios,
Thank you for contacting us and for using XStore.
Please go to XStore > Sales Booster > Safe & Secure checkout > edit Items.
Kind Regards,
8theme team
Hello, Andohelga,
Thank you for contacting us and for using XStore.
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Go to Theme Options > Header Builder > Multiple headers > edit custom header for the Front page.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Tamara,
Thank you for your response.
Have a nice day!
Kind Regards,
8theme team
Hello, Marta,
Thank you for getting in touch with us.
Sorry, but there is no such possibility. You can select an Image type for variations and upload dual colors as images only.
You can maybe find an additional plugin that provides the desired functionality, then our variation swathers can be disabled via Theme Options, but we can’t guarantee compatibility with 3rd party plugins, and we do not provide support for them.
We hope for your understanding.
Kind Regards,
8theme team