Hello,

Thank you for reaching out to us.

Please read this topic https://www.8theme.com/topic/waitlist-feature-only-for-single-products/

Best Regards,
8Theme’s Team

Hello, @Kara,

We appreciate your prompt response.

To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access from you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

Hello, Abhijeet Kumar,

Thank you for reaching out to us.

Theme Options > search for “Redirect on remove” option and check if this is what you are looking for.

Best regards,
8Theme’s Team

Hello, Alyan,

We appreciate your prompt response.

The effects of the swap feature display an image from the gallery. In your case, it seems that you have two identical images https://prnt.sc/wDbpZzJXF4sH , which is likely why the image change is not noticeable.

Best regards,
8Theme’s Team

Hello, Vadims,

Thank you for reaching out to us.

Please note that the mentioned demos are individual home pages. To import the “Home Red Default” page, kindly follow these steps:

1. Navigate to **Pages > Add New** and import the “Home Red Default” page. You can refer to this tutorial for guidance: https://youtu.be/wkIKN2IyEZI
2. Once imported, go to **Dashboard > Settings > Reading**, and under “Your homepage displays,” select the imported “Home Red Default” page.

For further reference, you may also review this discussion: https://www.8theme.com/topic/not-able-to-find-home-default-red-demo/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Hello, ziga32,

Thank you for reaching out to us.

We understand your concern regarding the “Enable reviews” checkbox being disabled by default when adding a new product in WooCommerce. While this behavior is primarily managed by WooCommerce settings, we can confirm that there are no specific configurations within the XStore theme that would override or affect this functionality.

Here is a link to the woocommerce support forum – https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

Hello, Abhijeet Kumar,

Thank you for contacting us and for using XStore.

Please provide FTP access and we will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Abdul Moiz,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We kindly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/ . If your idea garners sufficient support from other customers, our development team will carefully evaluate its potential inclusion in a future update.

Thank you for your valuable input and for helping us improve.

Best regards,
8Theme’s Team

Hello, Mauro,

Thank you for reaching out to us.

1/ We’ve added custom CSS code: https://prnt.sc/eB3P1AO47b6V

2/ You can try to achieve the desired result in the next way:
– create a few static blocks https://prnt.sc/0sJWSYp5NwlE with desired content for different categories;
– edit category > add static block to the description area – https://prnt.sc/ZxMPcpDLidhW
– archive product builder via Elementor > edit template > add Archive description element https://prnt.sc/1epWDDKdBOP0 to the desired area on the page.

Best regards,
8Theme’s Team

Hello, Jae,

Thank you for reaching out to us.

Ensure WooCommerce’s localization settings are set to English:
Go to WooCommerce → Settings → General.
Check the Default Customer Location and Selling Locations are set to English-speaking regions.

If this doesn’t help, we would recommend that you to contact Woocommerce plugin support – https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

Hello, George,

Thank you for contacting us and for using XStore.

Could you please provide the URL of the product from your screenshot, temporary wp-admin, and FTP access? We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please provide us with FTP access in the private content area.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

2/ Additionally, we would appreciate it if you could provide temporary wp-admin and FTP access to your site. This will allow us to thoroughly investigate the issue and determine the best solution to assist you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We look forward to your response.

Best regards,
The 8Theme Team

Hello, Nirmalya,

Thank you for reaching out to us with your inquiry.

To add all the best-seller items on one page and create a link from the home page that redirects users there with a single click, you can follow these steps:

1. **Create a Best-Sellers Page**:
– Navigate to your website’s admin panel and create a new page.
– Add a product grid or other products element and display only the best-seller items. This can typically be done by using the “Best Sellers” filter option – https://prnt.sc/IZ-eQh09TowC

2. **Add a Link on the Home Page**:
– Go to the home page editor and add a button or banner.
– Link the button or banner to the newly created Best-Sellers page. This will allow users to access the page with a single click.

To change the image, text, and button on your home page:
– Access the home page editor and check how the content was addedб for example – https://prnt.sc/WR0bGE_gRYNE
– Edit content, in our case, edit static block using Elementor > locate the section where the image, text, and button are displayed https://prnt.sc/QJbjhvMXYDil
– Replace the image with your desired one, update the text, and modify the button label or link as needed
– Save the changes and preview the page to ensure everything looks as expected.

If you need further assistance or detailed guidance, please let us know, and we’ll be happy to help.

Best Regards,
8Theme’s Team

Hello, Ombi,

Thank you for reaching out to us.

In response to your inquiry about displaying product specifications in the desired format, this can potentially be achieved using the Single Product Builder. To assist you further, we kindly request temporary wp-admin access so that we can create an example template for you.

Best regards,
8Theme’s Team