Hello Dee,

Thank you for contacting us and for using XStore.

Please try to use the next custom CSS code:

.elementor-widget-etheme_banner_carousel .swiper-entry:not(.swipers-couple-wrapper) .swiper-wrapper {
    max-height: 660px;
}

Kind Regards,
8theme team

Hello Salmi,

Thank you for contacting us and for using XStore.

Please go to Pages > edit Home page using Elementor.

Examples – https://xstore.8theme.com/elementor/demos/minimal-fashion02/slides-element/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/banner-element/

Also, please watch this video – https://youtu.be/MYei56eV7mU

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Ubansal,

Site Width can be changed via Theme Options > General.
Also, you will need to change the Content width in the settings of the Elementor plugin https://elementor.com/help/global-layout-settings/ and in settings of sections https://elementor.com/help/how-to-create-a-full-width-page/

We hope this information is helpful.

Kind Regards,
8theme team

Hello DebbieC,

Thank you for your response.

Please follow the next steps:
1/ download WPBakery Page Builder from this page https://www.8theme.com/downloads/
2/ go to Dashboard > Plugins > Add new > upload plugin > select the downloaded archive > Install now https://prnt.sc/wt20RqgUHxnz > click here – https://prnt.sc/GdsRUKuznhv2 and the plugin will be updated – https://prnt.sc/BrLvDO7jT5Zt

Kind Regards,
8theme team

Hello @ziga32,

Thank you for your response.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Pit,

Thank you for contacting us and for using XStore.

You can set “Title Limitation Type” – Lines (2) via Theme Options > WooCommerce > Shop > Products Design
Or
Add the next code in Theme Options > Theme custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}
.content-product .product-image-wrapper {
    margin-bottom: 10px;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Catholicans,

Thank you for contacting us and for using XStore.

Please try to use the next custom CSS code:

.search .page-heading .title {
    display: none;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Anand,

Thank you for contacting us and for using XStore.

1/ If the mega menu was created using a static block it can be displayed correctly for desktop devices only. You need to create a separate menu without static blocks (Appearance > Menus) and select it for mobile (Theme Options > Header Builder > Mobile menu).

2/ Please try to use the next custom CSS code:

.et_b_header-menu .menu-item-has-children a:after {
    content: "";
    display: block;
    height: 30px;
    width: 100%;
    position: absolute;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Catholicans,

Thank you for contacting us and for using XStore.
By default on mobile, we hide a few elements to prevent too long table but if you need to show then you can use the next custom CSS as below:

@media only screen and (max-width: 992px) {
    .xstore-wishlist-table th.mob-hide,
    .xstore-wishlist-table td.mob-hide {
        display: table-cell;
    }
    form.xstore-wishlist-form {
        overflow: auto;
        overflow-y: hidden;
    }
}

Kind Regards,
8theme team

Hello PremiumPetware,

We didn’t face such an issue during our tests. Maybe it is caused by your modifications in wp-config file on the same day you installed the new version of the plugin (check Private Content) ?
Also, we wanted to rename xstore-amp folder and install the one that was officially released before to check if you had such issues with the previous version of the plugin but it is not possible to do because of the permissions:
/wp-content/plugins/xstore-amp /wp-content/plugins/xstore-amp-new: permission denied
Could you please, try to check if the errors are coming with the previous version of XStore AMP plugin ? or provide us correct access so we could check it with our “own hands”.

Kind Regards,
8theme team

Hello Akadimi,

Thank you for contacting us and for using XStore.

What do you mean by popularity? Maybe “Order by” – “Sales” will suit your needs – https://prnt.sc/xTvEOZk_4ZP_

If you want to get new settings/features, please send a request to our dev team via this page – https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding new settings in one of the upcoming updates.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Shehzad Ghazi,

Thank you for contacting us and for using XStore.

Please note that additional customization in files is outside the scope of our basic support, but we will try to help you.

1/ Could you please show us where your content should be displayed on the screenshot? Provide URL of single product from your site also.

2/ We can offer you the following, please let us know if this is what you are looking for:
– We will add a custom field that you can enable and move around as shown in the screenshot below: https://prnt.sc/-omzsCaUn59-
You will need to add custom code to your child theme in order to modify the content that is displayed on your site.

3/ If we understand you correctly, provide temporary wp-admin and FTP access.

Kind Regards,
8theme team

Hello Michael,

Thank you for contacting us and for using XStore.

1/ Please provide a screenshot.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

2/ Your site is under maintenance mode, so we can’t check it without access.
Could you provide temporary wp-admin access?

Kind Regards,
8theme team

Hello,

Thank you for your response.

“i have done all this” – Do you mean you face the same problem with the Storefront theme activated?
In this case, the problem is independent of the theme activated on your site, so you need to contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/
We can provide support for our theme functionality and issues caused by our theme only.
Hope for your understanding.

Kind Regards,
8theme team

Hello Fantasy Prints,

Please clear the cache of your browser and check one more time. As we can see, the custom CSS code works fine on your site.

Kind Regards,
8theme team