Hello, Rich Kil,

Thank you for getting in touch with us.

Edit page with Elementor > setting of element > add margin-top or margin-bottom.
https://elementor.com/academy/margin-and-padding-basics-in-elementor/

We would recommend you watch different Elementor plugin tutorials that show how content can be edited.

Kind Regards,
8theme team

Hello, Rich Kil,

We appreciate your prompt response.

Do you mean this https://prnt.sc/tEZLAqc-nPK_ ? Disable the Bordered layout via Theme Options > WooCommerce > Shop > Products design and add the next custom CSS code in Theme Options > Theme custom CSS > Global:

.content-product {
    border: 1px solid #222;
}

Kind Regards,
8theme team

Hello, Faiz,

If your site is live, you can create a staging site (full copy of the live site) and do tests there first, without affecting your business.
Your hosting provider should be able to help you with this.

Kind Regards,
8theme team

Hello, Faiz,

Do you plan to make changes on the live site? If so, then of course it will be affected. If you make changes on test/staging site, the live site will not be affected.

Kind Regards,
8theme team

Hello, Faiz,

Did you ask to fix this – https://prnt.sc/AvixnvGSLZEb ?
If they can’t do this, you need to disable some plugins on your site.

For example, disable all plugins, and keep active only – WooCommerce, Elementor, Contact form 7, XStore Core. Then run import of demo content.

It would be better to make a backup of site before this, to be able to revert changes if you need it.
Hosting should be able to help with creating the backup.

Kind Regards,
8theme team

Hello, Faiz,

Contact your hosting provider and ask to fix this https://prnt.sc/AvixnvGSLZEb

Kind Regards,
8theme team

Hello, Faiz,

You have 68 plugins activated, they take a lot of server source and causes problems. Go to WooCommerce > Status > Logs > you need to solve this memory error – https://prnt.sc/AvixnvGSLZEb Contact your hosting provider to fix it from his side or try to follow this article – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
We can’t fix it from our theme side, because this relates to your server.

Kind Regards,
8theme team

Hello, Faiz,

You’ve not disabled the jetpack plugin and have not provided correct wp-admin access – https://prnt.sc/QSKgX6jXPFtn

Kind Regards,
8theme team

Hello, Faiz,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your message and moved the purchase code into the Private Content area.

We can’t log in. Please disable jetpack plugin and try to login by yourself using the credentials you provided for us, to make sure that access is correct.

3rd-party plugins on your site likely are the reason for the problem with demo content.

Kind Regards,
8theme team

Hello, Faiz,

You can use any email for it.

Kind Regards,
8theme team

Hello, Dombici Serban,

Thank you for contacting us and for using XStore.

Edit page with Elementor > settings of Tabs element > Advanced > disable Ajaxify – https://prnt.sc/MFNmBaf6426n

Kind Regards,
8theme team

Hello, Faiz,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin and FTP access, so we can take a closer look.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Webnim,

Thank you for contacting us and for using XStore.

Wp-admin access is incorrect, so we can’t log in – https://prnt.sc/2ZHpTLxhguT-

Please provide correct access or wait for the next theme update that will contain the fix.

Kind Regards,
8theme team

Hello, LazyFly,

Thank you for your response.

Private Content

Kind Regards,
8theme team

Hello, Atahan,

As we can see you updated the XStore Core plugin but did not update the theme – https://prnt.sc/azizyKOluXPl Why? Please do the theme update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

About https://prnt.sc/kOnOU8XlaHGz , because your site language is English https://prnt.sc/pUJasMsKN2CY , Theme Options > WooCommerce > Single Product builder > Multiple templates > the custom template should be for – https://prnt.sc/K7xbTZK3lt1p , so please clear cache and check now.
The default template should have English texts, the custom template – tr.

Contact WPML support about breadcrumbs content translation and about “Dimensions” attribute because this is independent of our theme.

XStore is fully compatible with WPML.

Kind Regards,
8theme team