Hello, Directory92,

We did nothing special, just clicked on Apply all patches. It seems the problem was caused by a cache of your browser. After every update, you need to clear cache of browser.

Kind Regards,
8theme team

Hello, Nicolo,

Contact support of CartFlows plugin or disable it.

Kind Regards,
8theme team

Hello, Directory92,

We appreciate your prompt response.

We’ve applied patches, and now page can be edited using Elementor – https://prnt.sc/8XgFCxu1N_na
Please clear cache of your browser and check now.

Kind Regards,
8theme team

Hello, Wesley,

Thank you for getting in touch with us.

You need to contact your hosting provider and ask them to fix it, or read online articles – “how to increase max_execution_time in wordpress”.

Kind Regards,
8theme team

Hello, Nicolo,

Thank you for contacting us and for using XStore.

We’ve checked your checkout page, the problem comes from a 3rd party plugin that you are using to show content there.

Colors can be changed via Theme Options > Styling > Alerts.

Kind Regards,
8theme team

Hello, Techbrein,

Ok. Have you submitted a refund request already?

Kind Regards,
8theme team

Hello, Salmi,

Thank you for contacting us and for using XStore.

Please provide URL of page from which you took the screenshot.

Kind Regards,
8theme team

Hello, Wesley,

Thank you for contacting us and for using XStore.

Edit Home page content using Elementor > settings of element you are talking about > change image size.
Or provide temporary wp-admin access, so we can check your settings.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Directory92,

Thank you for contacting us and for using XStore.

Please provide URL of your site, temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Techbrein,

Thank you for your response.

Private Content

Kind Regards,
8theme team

Hello, Jalal,

Edit page using Elementor > open settings of element > disable Ajaxify, for example – this https://prnt.sc/RA4vCSJ5NvfO can be disabled (set Off).

Kind Regards,
8theme team

Hello, Rich Kil,

Thank you for contacting us and for using XStore.

Kindly provide the URLs of the pages where you wish to implement changes. Additionally, we request you to elaborate on the specific modifications you desire in greater detail.

Kind Regards,
8theme team

Hello, Matt K,

Thank you for contacting us and for using XStore.

Do you mean this – https://prnt.sc/8iNiGXA_SbSu ?
Our theme does not have the option to fix the footer to the window bottom. It displays the footer at the bottom of the page content and if your page content is too short then additional space appears below the footer to the window bottom.
You can try to use the next custom CSS code:

.content-page {
    min-height: calc(100vh - 400px);
}

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, @Hakan Osman,

It looks like the problem is caused by custom CSS code, please check the code added in Theme Options > Theme Custom CSS.

Best Regards,
8Theme’s Team.

Hello, Relstone,

Thank you for your response.

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

We want to try to help you, for this, we need FTP access.
(In case we use the Appearance theme editor or ftp plugin to add fix/code and any fatal error appears during the work we’ll be blocked and the site will be down. We would not ask for FTP if we could use the Appearance theme editor or File Manager, you need to understand that.
We need FTP access to your wp-content folder at least.).

Also, you need to make sure that the 3rd-party plugin (what is the name of the plugin?) works fine with the default WooCommerce theme – Storefront. Please do this test and provide us with screenhots or video of that desired work.

Kind Regards,
8theme team