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Website loading time - by Techbrein - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

Techbrein

Participant

October 31, 2023 at 11:00

Issue
We are using XSTORE demo https://xstore.8theme.com/elementor/demos/grocery-market/ for our online store.
It is found that this demo theme of yours requires huge loading.Same is impacting our online store also.Our website needs huge loading with this demo theme imported.

We want to ensure that our website loads faster without any issue.We appreciate your assistance in resolving this issues.Please let me know if you need more details regarding this issue

#372099 Copied Theme version: ..157805462.248016132.264839947.16983125861184827466.1681989946

9 Answers

Rose Tyler

Support staff

November 1, 2023 at 12:57

Hello, Techbrein,

Thank you for contacting us and for using XStore.

We’ve tested your site – https://prnt.sc/0ArEw6j5Z7xW
– Reduce initial server response time – contact your hosting provider, because it is server-side;
– Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/ Edit your page and Product elements and enable Ajaxify for the Product elements https://prnt.sc/HzYeSqzHBWKo . It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;
– Avoid chaining critical requests – https://wp-rocket.me/google-core-web-vitals-wordpress/avoid-chaining-critical-requests/
– Use a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe.
Our demo uses cache plugin and CDN – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
– Eliminate render-blocking resources – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

#372225 Copied

Techbrein

Participant

November 2, 2023 at 15:30

Our website’s loading speed is currently extreme slow. We’re using the XSTORE theme with the demo import (URL https://xstore.8theme.com/elementor/demos/grocery-market/.) and even with simply the demo content imported, the website’s loading speed remains slow. It’s important to note that we haven’t changed anything about the theme, and have already activated speed optimization options in the theme settings. Unfortunately, none of these changes have resulted in visible improvements.This is our development site and further optimisations cannot be done at this phase.

We have other websites on the same server, and those websites load smoothly after importing their corresponding demo themes. Thus, the problem is not with the server.

We are in the process of developing an online store with a large amount of products, and one major concern is the poor loading time. We kindly request your assistance in identifying and implementing solutions to enhance the website’s performance. If it is not possible to resolve the speed issues, we may need to explore the possibility of a refund. Your attention to this matter is greatly appreciated.

Please contact administrator
for this information.

#372363 Copied

Rose Tyler

Support staff

November 2, 2023 at 16:44

Hello, Techbrein,

We appreciate your prompt response.

We’ve already suggested installing a cache plugin and CDN? Have you done this? Please do this first, then provide temporary wp-admin access, and we will check your settings.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#372375 Copied

Techbrein

Participant

November 3, 2023 at 10:02

Still the issue persist

Please contact administrator
for this information.

#372426 Copied

Rose Tyler

Support staff

November 3, 2023 at 12:08

Hello, Techbrein,

Thank you for your response.

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#372440 Copied

Techbrein

Participant

November 3, 2023 at 14:12

We are not satisfied with the speed.

Please contact administrator
for this information.

#372459 Copied

Rose Tyler

Support staff

November 3, 2023 at 14:21

Hello, Techbrein,

Ok. Have you submitted a refund request already?

Kind Regards,
8theme team

#372461 Copied

Techbrein

Participant

November 3, 2023 at 15:13

No I didnt give the request. Please process the refund

#372492 Copied

Rose Tyler

Support staff

November 3, 2023 at 15:20

Hello, Techbrein,

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#372496 Copied
Tagged: boost woocommerce website loading time, fast loading woocommerce wordpress themes, high-speed woocommerce wordpress templates, improve woocommerce site performance, speed up woocommerce website, woocommerce templates speed optimization, wordpress woocommerce fast loading templates
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