Hello, Nedimzidane,

Yes, you can, please ensure that you delete the old content before importing a new demo version: https://prnt.sc/XxzTNQ6r3jYG.
Additionally, disable the Elementor and Pro Elements plugins prior to the import to prevent any conflicts with the WPBakery plugin.

Best Regards,
8Theme’s Team

Hello,

Have you cleared cache of browser?

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

We hope this message finds you well.

We kindly request that you review the following article on custom permalinks for WooCommerce: https://woocommerce.com/document/custom-permalinks-for-woocommerce/. For further assistance, please contact the WooCommerce plugin support team – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello, Abdullah,

We hope this message finds you well. To assist you more effectively, could you please specify the device, browser version, and window size you are currently using? Additionally, it would be helpful if you could check the functionality on several different devices.

We are really interested in solving the issue. Our team has attempted to replicate the problem across multiple devices and browsers without success. From your video, it appears that the browser window does not conform to our one, which may suggest that a browser extension could be affecting the website.

We are keen on resolving this issue promptly and would appreciate your cooperation in providing the requested details.

Best Regards,
8Theme’s Team

Hello,

Private Content

Best Regards,
8Theme’s Team

Hello, Eddie,

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Miya,

Thank you for reaching out to us. Please provide some screenshots and FTP access, we will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Doganturan1,

Private Content

Best Regards,
8Theme’s Team

Hello, Abhimanyu,

Thank you for contacting us.

To edit the product description, please follow this – https://prnt.sc/Mgfkw6CFeLPc . It is important to note that the demo product description was created using Elementor, and thus, must be edited through Elementor exclusively.

Should you prefer to create a new product instead of editing the demo, please visit our guide on adding a product at [Create Your Own Product](https://woocommerce.com/document/managing-products/add-product/).

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

Fixed on your site, you can find and translate untranslated strings now.

There is no need to translate all existing strings, just texts that are visible on the frontend.

Best Regards,
8Theme’s Team

Hello, Bany Cart,

Thank you for reaching out to us with your concern.

We would like to inform you that the Account and Wishlist buttons on your mobile panel are capable of opening the Off-Canvas if you incorporate these elements into the header content specifically for mobile devices.

Should you require further assistance or have any more questions, please feel free to reach out.

Best Regards,
8Theme’s Team

Hello, Nedimzidane,

Thank you for reaching out and expressing your interest in our Beauty and Cosmetics theme. We’re delighted to hear that you love the design!

Currently, this specific theme is designed exclusively for Elementor and is not available for WPBakery.

If you are open to using Elementor, we would be more than happy to assist you in setting up and customizing the theme to fit your needs.

Best Regards,
8Theme’s Team

Hello, Darren62,

We hope this message finds you well. We would like to inform you that breadcrumbs can be removed either through the individual page settings https://prnt.sc/-jApkuXqwt92 or globally for all pages via the Theme Options.

Best Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please provide correct wp-admin access.

Best Regards,
8Theme’s Team