Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Nedimzidane,

Thank you for reaching out to us with your query.

To make an image larger, you can adjust its size settings directly in the editor where you are working – https://prnt.sc/C_3FamoqQ_4F
Or provide temporary wp-admin access, and we will check the situation on your site more deeply.

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

We hope this message finds you well. We would like to remind you that our support is dedicated solely to our theme. For further assistance with the PolyLang plugin, we kindly ask you to contact their support team directly.

Best Regards,
8Theme’s Team

Hello,

We are pleased to inform you that the demo content has been successfully installed. Kindly review it at your earliest convenience.

Best Regards,
8Themes Team

Hello, Alpha111,

Please go to Loco translate > Plugins > XStore Core > edit translation > find strings and add translation for them.

Best Regards,
8Theme’s Team

Hello,

Could you provide temporary wp-admin access?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

What demo version do you want to install?
WPBakery or Elementor prefer?

Best Regards,
8Themes Team

Hello, Alpha111,

Thank you for reaching out to us. We understand that you are experiencing issues with changing the text of the wishlist on your website. We are here to help!

Please go to Loco translate > Plugins > XStore Core > edit translation > find strings and add translation for them.

Best Regards,
8Theme’s Team

Hello,

Thank you for your kind words and for choosing our XStore theme for your projects. We truly appreciate your feedback and are delighted to hear that you are satisfied with our product.

Regarding your inquiry about the compatibility of the WooCommerce B2B plugin (https://codecanyon.net/item/woocommerce-b2b/21565847) with the XStore theme, we are not currently aware of any specific issues. However, we recommend testing the plugin in a staging environment before implementing it on your live site. This will allow you to ensure that everything functions smoothly together and to address any potential conflicts that may arise.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Best Regards,
8Theme’s Team

Hello, Nedimzidane,

We are currently experiencing difficulty accessing your website at http://farmoli*****fesional.com/. Could you please confirm if there are any IP restrictions or other issues that might be preventing us from viewing the site?

Here is a screenshot from our demo https://prnt.sc/CP1QSnbnFHg7 – 2 headers work for different pages.

Best Regards,
8Theme’s Team

Hello, Controln,

We are pleased to inform you that we have successfully imported the demo content onto your website. We kindly ask you to review the updated content at your earliest convenience.

Thank you for your attention.

Best Regards,
8Theme’s Team

Hello, Martin,

Thank you for reaching out to us.

Please provide URL of the page, temporary wp-admin and FTP access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Lookyhua,

Could you provide temporary FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Nedimzidane,

Yes, you can, please ensure that you delete the old content before importing a new demo version: https://prnt.sc/XxzTNQ6r3jYG.
Additionally, disable the Elementor and Pro Elements plugins prior to the import to prevent any conflicts with the WPBakery plugin.

Best Regards,
8Theme’s Team

Hello,

Have you cleared cache of browser?

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team