Forum Replies Created

Viewing 30 posts - 68,101 through 68,130 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 12:28

    Hello, Catinho,

    Thank you for your suggestion. This option was presented in our theme, but we have withdrawn, because it threatens the safety. We recommend you to use special plugins designed for such tasks.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 08:42

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 07:50

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 07:42

    Hello,

    You can add this code in Theme Options -> Styling -> Custom CSS -> Global Custom CSS:

    .checkout .col2-set .col-1, .checkout .col-1 {
       width: 100%;
    }
    .checkout .col2-set .col-2, .checkout .col-2 {
       width: 100%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 07:23

    Hello,

    You can change it in the classico/framework/shortcodes/contact_form.php file
    Also we recommended to make all changes in the Child Theme
    https://codex.wordpress.org/Child_Themes

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 06:56

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 15:23

    Hello,

    We recommend using images with minimum width 900px.
    You can edit images sizes in WooCommerce > Settings > Product > Image settings and add the correct size of the single product and thumbnail image. Don’t use hard crop if you don’t want to crop images. Regenerate thumbnails after that https://wordpress.org/plugins/regenerate-thumbnails/.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 14:34

    Hello,

    You can add this code in Custom CSS file:

    .label-icon.new-label {
        font-size: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 14:08

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 13:01

    Hello,

    You need to use better quality pictures. Also, you can open the image in a browser and see the same grain http://www.modascarpeshop.com/wp-content/uploads/2016/08/2b5bb882-5492-4671-8e55-1d3e9085bf8c.jpg

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 12:22

    Hello,

    Please, see screenshots http://prntscr.com/c061ce http://prntscr.com/c061h3
    Also, you can read this article http://contactform7.com/getting-started-with-contact-form-7/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 11:00

    Hello,

    Please provide screenshot for our better understanding what exactly issue you have.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 10:50

    Hello,

    You can add this code in Theme Options -> Custom CSS -> Custom CSS for tablet, Custom CSS for mobile landscape, Custom CSS for mobile

    .single-product-sidebar{
        display: inline-block;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 10:34

    Hello,

    Please see screenshots http://prntscr.com/byhgmk

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 07:45

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 15:26

    Hello,

    We recommend you to make backup of the site before update.

    Unfortunately there is no such option for options (10 kg, 20 kg). You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme https://woocommerce.com/products/product-add-ons/

    The issue has been fixed.
    Clear browser cache and check now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 14:12

    Hello,

    I checked your site on iPhone 6 and everything works now.
    To edit the slider, see screenshot http://prntscr.com/bz238t
    Unfortunately there is no such option for forms on checkout. This requires additional customization.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 13:10

    Hello,

    You had two paragraphs, because they had problems on mobile, we replaced them with padding

    #etheme-popup h2{ 
       padding-top: 50px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 12:31

    Hello,

    The issue has been fixed.
    Clear browser cache and check the promo pop up now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 12:23

    Hello,

    Please see screenshots http://prntscr.com/bz0u0z

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 11:11

    Hello,

    1. You can add this code in Theme Options > Custom CSS > Global Custom CSS:

    .owl-wrapper-outer .product-details {
        display: none;
    }
    .vc_row.wpb_row.vc_row-fluid .ubtn-ctn-center {
        display: none;
    }

    2.

    .header-type-6 .header .blog-description span {
        padding: 8px 15px 0px 15px;
    }
    .header-type-6 .header .blog-description{
        padding-top: 2px;
    }

    3.

    .menu .nav-sublist-dropdown ul > li > a
        color: #000;
    .menu .nav-sublist-dropdown ul > li > a:hover {
        color: #767676;
    }

    Unfortunately, there is no option to change menu item in My Account menu. It displays default WooCommerce My Account menu from My Account page http://prntscr.com/byznel.

    To add Wishlist in the top header on the right, you need to create a custom menu and put the Wishlist http://prntscr.com/byzy9u. Next go to Appearance -> Widgets http://prntscr.com/bz002h

    Also see screenshots http://prntscr.com/byzp8o.

    For several currencies, you can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme https://wordpress.org/plugins/woocommerce-currency-switcher/screenshots/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 10:27

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 09:58

    Hello,

    Please, replace the previous code to the following

    .breadcrumbs-type-9 .header-type-2 .menu-wrapper .navbar-collapse {
       border-top: 1px solid black;
       border-bottom: 1px solid black;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 09:01

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 08:29

    Hello,

    Our demo products, posts and projects include placeholders which you replace when create real site. Besides if you check theme documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade you’ll see the following notice Important: Images you get after demo content import can neither be used on a live site, nor redistributed. If you want to find out where images came from to buy the license use image search engine https://www.tineye.com/

    We checked you home page and see 8 revisions. It mean you have changed demo content. We installed Helen home page (Pages > All) and it’s the same as on our demo. Also we have created footer like on our demo.

    Is there anything else I can help you with?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 07:16

    Hello,

    To change “title here” you need edit the file wp-content/themes/classico/woocommerce/single-product/product-image.php in line 65.
    <a href="<?php echo $image_link; ?>" class="product-lightbox-btn" <?php echo $data_rel; ?> title="title here">lightbox</a>

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 16:41

    Hello,

    Sorry, but still incorrect.

    331 Password required for loraimeat
    530 Login incorrect.

    Please check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 15:52

    Hello,

    I added this code in Global Custom CSS:

    .products-grid .product:nth-child(3n+1) {
        clear: both;
    }

    Clear browser cache and check your site now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 15:34

    Hello,
    Try to use this code

    .vc_grid-item .vc_btn3-size-md{
        background-color: #777;
    }
    .vc_btn3.vc_btn3-color-juicy-pink, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat {
        background-color: #777;
    }
    

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 15:11

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Rose Tyler.

  • Viewing 68,130 results - 68,101 through 68,130 (of 68,221 total)
Viewing 30 posts - 68,101 through 68,130 (of 68,221 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.