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Viewing 30 posts - 68,101 through 68,130 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 08:42

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 07:50

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 07:42

    Hello,

    You can add this code in Theme Options -> Styling -> Custom CSS -> Global Custom CSS:

    .checkout .col2-set .col-1, .checkout .col-1 {
       width: 100%;
    }
    .checkout .col2-set .col-2, .checkout .col-2 {
       width: 100%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 07:23

    Hello,

    You can change it in the classico/framework/shortcodes/contact_form.php file
    Also we recommended to make all changes in the Child Theme
    https://codex.wordpress.org/Child_Themes

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 06:56

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 15:23

    Hello,

    We recommend using images with minimum width 900px.
    You can edit images sizes in WooCommerce > Settings > Product > Image settings and add the correct size of the single product and thumbnail image. Don’t use hard crop if you don’t want to crop images. Regenerate thumbnails after that https://wordpress.org/plugins/regenerate-thumbnails/.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 14:34

    Hello,

    You can add this code in Custom CSS file:

    .label-icon.new-label {
        font-size: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 14:08

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 13:01

    Hello,

    You need to use better quality pictures. Also, you can open the image in a browser and see the same grain http://www.modascarpeshop.com/wp-content/uploads/2016/08/2b5bb882-5492-4671-8e55-1d3e9085bf8c.jpg

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 12:22

    Hello,

    Please, see screenshots http://prntscr.com/c061ce http://prntscr.com/c061h3
    Also, you can read this article http://contactform7.com/getting-started-with-contact-form-7/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 11:00

    Hello,

    Please provide screenshot for our better understanding what exactly issue you have.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 10:50

    Hello,

    You can add this code in Theme Options -> Custom CSS -> Custom CSS for tablet, Custom CSS for mobile landscape, Custom CSS for mobile

    .single-product-sidebar{
        display: inline-block;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 10:34

    Hello,

    Please see screenshots http://prntscr.com/byhgmk

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2016 at 07:45

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 15:26

    Hello,

    We recommend you to make backup of the site before update.

    Unfortunately there is no such option for options (10 kg, 20 kg). You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme https://woocommerce.com/products/product-add-ons/

    The issue has been fixed.
    Clear browser cache and check now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 14:12

    Hello,

    I checked your site on iPhone 6 and everything works now.
    To edit the slider, see screenshot http://prntscr.com/bz238t
    Unfortunately there is no such option for forms on checkout. This requires additional customization.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 13:10

    Hello,

    You had two paragraphs, because they had problems on mobile, we replaced them with padding

    #etheme-popup h2{ 
       padding-top: 50px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 12:31

    Hello,

    The issue has been fixed.
    Clear browser cache and check the promo pop up now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 12:23

    Hello,

    Please see screenshots http://prntscr.com/bz0u0z

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 11:11

    Hello,

    1. You can add this code in Theme Options > Custom CSS > Global Custom CSS:

    .owl-wrapper-outer .product-details {
        display: none;
    }
    .vc_row.wpb_row.vc_row-fluid .ubtn-ctn-center {
        display: none;
    }

    2.

    .header-type-6 .header .blog-description span {
        padding: 8px 15px 0px 15px;
    }
    .header-type-6 .header .blog-description{
        padding-top: 2px;
    }

    3.

    .menu .nav-sublist-dropdown ul > li > a
        color: #000;
    .menu .nav-sublist-dropdown ul > li > a:hover {
        color: #767676;
    }

    Unfortunately, there is no option to change menu item in My Account menu. It displays default WooCommerce My Account menu from My Account page http://prntscr.com/byznel.

    To add Wishlist in the top header on the right, you need to create a custom menu and put the Wishlist http://prntscr.com/byzy9u. Next go to Appearance -> Widgets http://prntscr.com/bz002h

    Also see screenshots http://prntscr.com/byzp8o.

    For several currencies, you can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme https://wordpress.org/plugins/woocommerce-currency-switcher/screenshots/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 10:27

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 09:58

    Hello,

    Please, replace the previous code to the following

    .breadcrumbs-type-9 .header-type-2 .menu-wrapper .navbar-collapse {
       border-top: 1px solid black;
       border-bottom: 1px solid black;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 09:01

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 08:29

    Hello,

    Our demo products, posts and projects include placeholders which you replace when create real site. Besides if you check theme documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade you’ll see the following notice Important: Images you get after demo content import can neither be used on a live site, nor redistributed. If you want to find out where images came from to buy the license use image search engine https://www.tineye.com/

    We checked you home page and see 8 revisions. It mean you have changed demo content. We installed Helen home page (Pages > All) and it’s the same as on our demo. Also we have created footer like on our demo.

    Is there anything else I can help you with?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 07:16

    Hello,

    To change “title here” you need edit the file wp-content/themes/classico/woocommerce/single-product/product-image.php in line 65.
    <a href="<?php echo $image_link; ?>" class="product-lightbox-btn" <?php echo $data_rel; ?> title="title here">lightbox</a>

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 16:41

    Hello,

    Sorry, but still incorrect.

    331 Password required for loraimeat
    530 Login incorrect.

    Please check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 15:52

    Hello,

    I added this code in Global Custom CSS:

    .products-grid .product:nth-child(3n+1) {
        clear: both;
    }

    Clear browser cache and check your site now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 15:34

    Hello,
    Try to use this code

    .vc_grid-item .vc_btn3-size-md{
        background-color: #777;
    }
    .vc_btn3.vc_btn3-color-juicy-pink, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat {
        background-color: #777;
    }
    

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 15:11

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2016 at 08:35

    Hello,

    There is no such option in our theme. And unfortunately we can’t recommend 3rd-party brands plugins because we did not test them with our theme.

    Regards,
    Rose Tyler.

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    Viewing 68,130 results - 68,101 through 68,130 (of 68,220 total)
Viewing 30 posts - 68,101 through 68,130 (of 68,220 total)
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