Hello jhawker81,

Thank you for reaching out to us with your query.

As we can see, you are using Header Builder in Theme Options, not via Elementor, in this case, please read – https://www.8theme.com/documentation/xstore/menu-set-up/
You need to create a menu via Appearance > Menus (it may contain Static Blocks) and select this menu via Header Builder > Main menu. Static blocks are used to create Mega Menus.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your concern. We apologize for any inconvenience you have experienced with the import of the “Animals01” demo.

We recommend executing the import on a clear WordPress installation. You can accomplish this by using the WordPress Database Reset plugin, which can be found at https://wordpress.org/plugins/wordpress-database-reset/. This plugin enables you to erase all existing content and install a fresh version.

Best Regards,
8Theme’s Team

Hello Gbp,

You’re welcome!

Best Regards,
8Theme’s Team

Dear Zito9,

Thank you for reaching out to us with your queries.

Could you please provide temporary wp-admin access? We need to check your current settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello Rhass,

Thank you for reaching out to us with your queries.

Could you please provide temporary wp-admin access? We need to check your current settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello Nedimzidane,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/docs/fake-sale-popup-2/

Best Regards,
8Theme’s Team

Hello Abdo,

Thank you for reaching out to us.

Edit these settings to achieve the desired result https://prnt.sc/Zr_oH8KqzVyQ

Best Regards,
8Theme’s Team

Hello Matis,

Here is the text of the error from WooCommerce > Status > Logs: “Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes)” It means: 134217728 bytes +20480 bytes = 134238208 bytes = https://prnt.sc/9p4JEkUm9SBq

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello Gbp,

We hope this message finds you well. We are pleased to provide you with the custom CSS code you requested. Please find the code below:

a.clear-cart.btn.bordered {
    background-color: white;
    color: #71a736;
    text-transform: none;
}
a.clear-cart.btn.bordered:hover {
    color:#222;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello Gbp,

We appreciate your prompt response.

1/ If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

2/ We do not see a screenshot for this task, please provide some.

Best Regards,
8Theme’s Team

Hello Matis,

Thank you for your prompt response.

We kindly request that you contact your hosting provider and ask to fix this memory error https://prnt.sc/lcGXLlxwUfbg and downgrade PHP version to 8.1.

Please inform us once these adjustments have been made.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us and for choosing XStore for your website. We’re sorry to hear that you’re experiencing difficulties with installing the demo theme and encountering errors with Elementor.

Could you provide URL of page with the login form?

Also, please read this article – https://elementor.com/help/500-error/

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for reaching out to us with your request.

We’ve checked your single product templates, and see that you set a few of them with the same condition https://prnt.sc/hnbAidINKHWB Please note that only 1 template should be for all products, others should be set for a category or something else, to prevent conflicts.
https://elementor.com/help/conditions/

Private content.

If you want to have the mentioned short accordion with the same content on all products you can edit a template that is selected for all products and use https://prnt.sc/pnL4VMApcqGv or https://prnt.sc/rg3jnuW3SpHK

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello Safe Desires,

Please clear cache and check now https://prnt.sc/VIhsdkJ5ZFIr

Best Regards,
8Theme’s Team

Hello Safe Desires,

Thank you for reaching out to us with your query.

Private Content

Best Regards,
8Theme’s Team