Elementor_footers not installed :( – cannot use Elementor properly

This topic has 8 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: Matis
    Matis
    Participant
    June 20, 2024 at 10:10

    Hi!
    I recently bought xstore for my website and I’ve been trying to install a demo theme for a while now, every time I’m getting an error – elementor_footers, headers, archives and single_products are never installed. I’ve tried resetting the WordPress, uninstalling all themes, plugins etc., but still the same problem every time. I don’t know how to proceed anymore. Also, every time I’m trying to make a new header template etc., I get an error 500 and Elementor won’t open. The system requirements are all met, so I’m out of ideas..

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    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2024 at 10:29

    Hello,

    Thank you for reaching out to us and for choosing XStore for your website. We’re sorry to hear that you’re experiencing difficulties with installing the demo theme and encountering errors with Elementor.

    Could you provide URL of page with the login form?

    Also, please read this article – https://elementor.com/help/500-error/

    Best Regards,
    8Theme’s Team

    Avatar: Matis
    Matis
    Participant
    June 20, 2024 at 10:34

    Hi!

    Added to private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2024 at 10:43

    Hello,

    https://prnt.sc/0fcxHkzxIssX please provide the correct wp-admin access.

    Best Regards,
    8Theme’s Team

    Avatar: Matis
    Matis
    Participant
    June 20, 2024 at 10:49

    Hi!
    Sorry, now it should work.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2024 at 11:06

    Hello Matis,

    Thank you for your prompt response.

    We kindly request that you contact your hosting provider and ask to fix this memory error https://prnt.sc/lcGXLlxwUfbg and downgrade PHP version to 8.1.

    Please inform us once these adjustments have been made.

    Best Regards,
    8Theme’s Team

    Avatar: Matis
    Matis
    Participant
    June 20, 2024 at 12:57

    Hi!

    The memory limit is set at 128MB at the moment. What is the recommended number? Because the minimum requirements also seem to be 128MB. It was now set to 256MB.

    It seems that this solved the problem, thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2024 at 13:07

    Hello Matis,

    Here is the text of the error from WooCommerce > Status > Logs: “Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes)” It means: 134217728 bytes +20480 bytes = 134238208 bytes = https://prnt.sc/9p4JEkUm9SBq

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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The issue related to '‘Elementor_footers not installed :( – cannot use Elementor properly’' has been successfully resolved, and the topic is now closed for further responses

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