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Viewing 30 posts - 67,261 through 67,290 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2016 at 08:07

    Hello,

    You’re welcome!
    Have a nice day.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2016 at 08:04

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2016 at 07:58

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 13:44

    Hello,

    Please try to add this code in custom.css file:

    @media (min-width: 992px){
       .modal-buttons {
        display: none;
       }
    }

    You should edit Products element that you added on your home page and set “Number of items” value in the element settings http://prntscr.com/do0q1t.
    Try this code:

    @media (max-width: 480px) {
    .shopping-cart-widget .cart-summ > .cart-bag:before {
        top: 8px;
        left: 25%;
    }
    .header .shopping-cart-widget {
        top: 20px;
    }
    .shopping-cart-widget .cart-bag{
        padding: 5px 5px;
    }
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 13:26

    Hello,

    Unfortunately, there is no such option.
    To close first category http://prntscr.com/do0n87 you can edit the wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1819
    $this.find(‘>li’).first().find(‘.open-this’).html(minusIcon).parent().addClass(‘opened’).find(‘ul.children’).show();

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 13:17

    Hello,

    Try to add this code in custom css:

    .single-product .product-information .price del:after {
        content: "(prix neuf estimé)";
        font-size: 11px;
        position: absolute;
        width: 100px;
        top: 20px;
        left: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 11:07

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 11:05

    Hello,

    You need edit the file wp-content/themes/royal/framework/shortcodes.php and comment the code
    http://prntscr.com/dnz843
    Also, we recommended making all changes in the Child Theme.
    https://www.8theme.com/demo/docs/royal/index.html#!/2_child_theme
    https://codex.wordpress.org/Child_Themes

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 10:57

    Hello,

    You’ve set “Use custom footer for this page” to “Footer fashion one page” in the home page editor:
    http://prntscr.com/dnz3zf . Change the option to “Default” to make all footer visible.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 10:49

    Hello,

    You need to add code in Theme Options > Custom CSS > Global Custom CSS.
    For RELATED POSTS use it:

    .related-posts {
       display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 08:40

    Hello,

    To make header transparent you need select header type 2 in Theme Options > Header and set slider in home page editor in “Show slider instead of breadcrumbs and page title” section.
    Please try it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 08:23

    Hello,

    Please, provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 08:19

    Hello,

    Please read these topic https://www.8theme.com/topic/this-page-didnt-load-google-maps-correctly-see-the-javascript-console-for-tech/
    Try to add this code in Custom CSS:

    .wpcf7 label {
        width: 100%;
    }
    .wpcf7 input[type="text"], .wpcf7 input[type="email"], .wpcf7 input[type="password"], .wpcf7 input[type="tel"], .wpcf7 input[type="number"] {
        width: 100%;
    }
    textarea.wpcf7-form-control.wpcf7-textarea {
        width: 100%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2016 at 08:11

    Hello,

    Please add this code in Custom CSS:

    .tax-product_cat .page-content {
        margin-top: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 16:13

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 15:23

    Hello,

    Try to clear browser cache before checking http://prntscr.com/dn2454

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 15:14

    Hello,

    Try to add this code in custom css:

    @media (max-width: 480px){
       .wpml-ls-current-language.wpml-ls-last-item.wpml-ls-item-legacy-dropdown {
            display: none;
       }
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 11:27

    Hello,

    Please provide us with wp-admin access in Private Content.
    Also, try to add this code in Custom CSS:

    .top-bar .links li:after{
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 10:41

    Hello,

    Go to Woocommerce > Settings > General > Currency Options http://prntscr.com/dmyuhk.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 10:31

    Hello,

    I’ve checked and the same issue persists with default Woocommerce theme Storefront too. https://gyazo.com/2d8115b9cf3d8c016a0aaa3eea8c7bd4.
    You need contact Woocommerce support or WPML support for the solution.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 09:42

    Hello,

    Could you please, go to Appearance > Themes > install and activate official WooCommerce theme Storefront. Check if you have the same issue with default theme https://woocommerce.com/storefront/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 09:24

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 09:11

    Hello,

    Please try to disable all 3rd-party plugins and check it then.
    Also, update all required plugins https://www.8theme.com/download-plugins/ .

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2016 at 08:16

    Hello,

    Please try to disable all 3rd-party plugins and check it then.
    Make sure you’re using last theme version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).
    Also, update all required plugins https://www.8theme.com/download-plugins/ .

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2016 at 14:45

    Hello,

    Please add this code in Custom CSS:

    .fixed-header-area .collapse {
        width: 64%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2016 at 14:23

    Hello,

    I’ve disabled sidebar for cart and checkout pages.
    Also, I’ve changed settings for the first block on the home page. Please check it now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2016 at 12:04

    Hello,

    Use VC editor to enable parallax option in the row settings.
    http://prntscr.com/dmjvzx
    Navigate to Page Setting->Page Layout->Sidebar position->Without sidebar.
    As for banners – seems there’s a bug in our theme. We’ll send this issue to our developers and it will be fixed in the next theme update.
    Sorry for the inconvenience.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2016 at 11:24

    Hello,

    WP Dashboard credentials are incorrect.
    Please check them.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2016 at 11:14

    Hello,

    Thank you for contacting us.
    Please provide us with wp-admin access in Private Content.
    You can add different banners for product category in Product->Categories->Category Header->Add media.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2016 at 10:59

    Hello,

    Have you edited any files in the parent theme?

    Regards,
    Rose Tyler.

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    Viewing 67,290 results - 67,261 through 67,290 (of 68,220 total)
Viewing 30 posts - 67,261 through 67,290 (of 68,220 total)
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