Hi there,
Did you have problem with cart page. I changed couple of time number of product I wanted to buy while I was tested and cart reset itself. I check this few more time and it did it again. I do not know why and how to resolve that.
Thanks!
Hi Eva,
You can replicate that by changing few time quantity of item in cart and refreshing.
All done, but still it is not working as good.
Hello,
I’ve checked cart page of your site and wasn’t able to replicate the issue.
Best regards,
Jack Richardson.
Hi again,
On the end I did not solve this problem. On my english version of the site, my cart is reseting when I try to update it. I am sending you the video in private to see the problem. Everything works fine on serbian version of the site.
Hello,
Could you please, go to Appearance > Themes > install and activate official WooCommerce theme Storefront. Check if you have the same issue with default theme https://woocommerce.com/storefront/
Regards,
Rose Tyler.
Hi,
I did that right now, and I don’t have that problem with that theme. But when I switch back, problem is still here.
Hello,
I’ve checked and the same issue persists with default Woocommerce theme Storefront too. https://gyazo.com/2d8115b9cf3d8c016a0aaa3eea8c7bd4.
You need contact Woocommerce support or WPML support for the solution.
Regards,
Rose Tyler.
I think that you are not right,
I tested now this for 15 minutes, neither one it reset itself or somthing else. Here is video> http://test.cia.rs/wp-content/uploads/2016/12/treci.mp4
I tried this both on serbian and english version and worked fine.
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Purchase code | Expiration date |
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817e8a3b-18c8-492c-8ba6-9188c27b0995 | 05 Jan 2017 |