Sorry for a delay.
I have checked your site and don’t see problem with content load.
Is your issue solved?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 16:35
Hello,
I’ve changed Single Product Image size http://prntscr.com/egpuuo, you need to regenerate thumbnails.
Also, it isn’t the bug, you can see the same on our demo template.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 16:10
Hello,
We’re glad to hear that your issue was solved.
Have a nice day!
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 16:09
Hello,
Sorry for a delay.
Please provide FTP credentials in Private Content, also, specify the path to your wp installation where this theme is installed.
Please, update the theme to the latest version 2.9.
Also, try to disable all 3rd-party plugins and check after that.
In the case it won’t work, please, provide FTP access in Private Content area.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 15:19
Hello,
You can add this code in Custom css:
.menu .nav-sublist-dropdown ul {
background-color: blue;
}
.menu .nav-sublist-dropdown ul a {
color: white !important;
}
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 15:16
Hello,
Go to Appearance->Widgets and add Text widget in Left side top bar area or Right side top bar area.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 15:10
Hello,
I’ve changed “Use custom footer for this page” to Default and Footer Background Color in Theme Options. Please, check it now.
Could you please provide wp-admin and FTP access in Private Content so we could check it?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 13:30
Hello,
Have you edited original theme files?
Could you please provide wp-admin and FTP access in Private Content so we could check it?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 13:21
Hello,
Thank you for your report. We’ll fix it in theme update.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 13:19
Hello,
We’ve sent updated files to your email address. Please check it. Extract the archive and upload the files to the folder wp-content/themes/woopress/woocommerce/checkout.
You can edit this page and select Sidebar Position > Without Sidebar.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 12:42
Hello,
I’ve changed localization in Settings > General > Site Language.
Also, I checked your translation files and turned out that they were not relevant and did not contain the translation. I generated a new royal-nl_NL.mo and royal-nl_NL.po and placed them in wp-content/languages/themes.
You can translate theme use Loco Translate http://prntscr.com/egmwme. Please, check it.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 10:57
Hello,
You can edit header.php file in /wp-content/themes/royal/.
Also, we recommend you to make all changes in the Child Theme. https://codex.wordpress.org/Child_Themes
Add this code in Custom CSS for mobile:
.product {
width: 50% !important;
}
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 10:44
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 10:41
Hello,
Could you please provide wp-admin and FTP access in Private Content so we could check it?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 10:38
Hello,
You’re welcome!
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 10:36
Hello,
I couldn’t replicate the issue. What device are you checking in?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 10:30
Hello,
Sorry, but there are no such options in our theme and can be done through the additional code customization that is out of our support scope.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 3, 2017 at 17:19
Hello,
In the menu, you can see categories description, to disable it, you need to add this code in Custom CSS:
.menu-item-descr {
display: none;
}
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 3, 2017 at 14:40
Hello,
Sorry for the delay in answering.
1, 3. The problem persists only with your child theme. If you activate parent theme you’ll see the Add to cart is working fine. Please check it. So you need to check the customizations you’ve made in child theme files.
2. I’ve checked your translation files and didn’t see it in languages folder. Please, read https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and provide FTP credentials in private content area.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 3, 2017 at 10:56
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
March 3, 2017 at 10:52
Hello,
I sent your report to our developers and we’ll fix this issue in next theme update.
Please take our apologies for inconveniences.
Thank you for the notice.
