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Viewing 30 posts - 66,481 through 66,510 (of 68,230 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 10:57

    Hello,

    You can edit header.php file in /wp-content/themes/royal/.
    Also, we recommend you to make all changes in the Child Theme.
    https://codex.wordpress.org/Child_Themes
    Add this code in Custom CSS for mobile:

    .product {
        width: 50% !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 10:44

    Hello,

    Could you please provide wp-admin access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 10:41

    Hello,

    Could you please provide wp-admin and FTP access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 10:38

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 10:36

    Hello,

    I couldn’t replicate the issue. What device are you checking in?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 10:30

    Hello,

    Sorry, but there are no such options in our theme and can be done through the additional code customization that is out of our support scope.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 17:19

    Hello,

    In the menu, you can see categories description, to disable it, you need to add this code in Custom CSS:

    .menu-item-descr {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 14:40

    Hello,

    Sorry for the delay in answering.
    1, 3. The problem persists only with your child theme. If you activate parent theme you’ll see the Add to cart is working fine. Please check it. So you need to check the customizations you’ve made in child theme files.
    2. I’ve checked your translation files and didn’t see it in languages folder. Please, read https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and provide FTP credentials in private content area.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 10:56

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 10:52

    Hello,

    I sent your report to our developers and we’ll fix this issue in next theme update.
    Please take our apologies for inconveniences.
    Thank you for the notice.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 09:45

    Hello,

    In this case, read this topic, please:
    https://www.8theme.com/topic/product-single-images-blurry-after-latest-update/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 09:43

    Hello,

    Could you please provide wp-admin access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 09:40

    Hello,

    Please update Visual Composer and all required plugins https://www.8theme.com/download-plugins/ , also you’re using old theme version.
    Before theme update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Don’t forget to create back up of your files and database before starting update process!
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2017 at 09:33

    Hello,

    Try to change your code to
    <hr class="divider horizontal-break" style="height: 1px; background-color: orange; margin: 5px auto!important;" />

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 16:25

    Hello,

    You can add this code in Custom css:

    .main-footer p {
        font-size: 14px;
    }

    or write font-size to some text element http://prntscr.com/ef552d

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 16:16

    Hello,

    Sorry, but I can’t replicate this issue. Please describe with more details.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 16:10

    Hello,

    In this case, use this code, please:

    .page-heading .title {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 15:53

    Hello,

    You’re welcome!
    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 15:08

    Hello,

    Please check it now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 15:06

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 15:03

    Hello,

    You’re welcome!
    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:55

    Hello,

    You’re welcome!
    Have a nice day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:54

    Hello,

    The problem persists only with your child theme. If you activate parent theme you’ll see the Add to cart is working fine. Please check it. So you need to check the customizations you’ve made in child theme files.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:45

    Hello,

    You need to change this value http://prntscr.com/ef3r6d to 0.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:40

    Hello,

    Seems it works fine now http://prntscr.com/ef3oju. Is this problem solved?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:26

    Hello,

    Please, check it now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:21

    Hello,

    You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings, for example to 470×750. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:14

    Hello,

    Please, use this code:

    .menu-wrapper .menu li.menu-label-hot > a .label-text {
        background-color: #8172b2;
        min-width: 28px;
        min-height: 13px;
        text-align: center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:10

    Hello,

    Please, try this code:

    .header-center .menu-wrapper .menu > li > a:after{
        background-color: crimson !important;
    }
    .header-center .menu-wrapper .menu > li.current-menu-item > a:after{
        background-color: crimson !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 13:47

    Hello,

    In this case, you need to use Default Row stretch and set Columns Responsive Options to change width on different devices.

    Regards,
    Rose Tyler.

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    Viewing 66,510 results - 66,481 through 66,510 (of 68,230 total)
Viewing 30 posts - 66,481 through 66,510 (of 68,230 total)
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