Variations not showing up in product after theme update

This topic has 7 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

  • Avatar: misha07
    misha07
    Participant
    March 3, 2017 at 18:28

    Hi there,

    We are contacting, as the product variations are not showing up after theme update on our site.
    It is stressing, as the eshop won’t work anymore at this moment.
    Will be waiting for your response.
    Thank you!!!!!!

    6 Answers
    Avatar: misha07
    misha07
    Participant
    March 4, 2017 at 16:40

    Is there any other part of this support forum, where I can get my problem solved with the theme?
    Anyone?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 10:41

    Hello,

    Could you please provide wp-admin and FTP access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: misha07
    misha07
    Participant
    March 7, 2017 at 10:38

    Thank you a lot for the response!
    I provided you the details needed.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2017 at 11:17

    Hello,

    Please, check if the problem persists with default Woocommerce theme Storefront.
    Also, update all required plugins https://www.8theme.com/download-plugins/ and try to disable all 3-rd party plugins and check then.

    Regards,
    Rose Tyler.

    Avatar: misha07
    misha07
    Participant
    March 7, 2017 at 13:43

    Thank you a lot!
    The problem had to do with the theme and WPML.
    For any future cases like this one, the simple solution is written here, by adding some lines in functions.php:
    https://wpml.org/forums/topic/new-products-not-showing-variations-in-second-language

    Have a nice day!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2017 at 14:34

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

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