Hello,

When I disabled all 3rd-party plugins, product page got working http://prntscr.com/ersang.
Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.

Regards,
Rose Tyler.

Hello,

Sorry for some delay in answering.
You can add this code in Custom CSS for desktop:

.header .container {
    width: 950px;
}

Regards,
Rose Tyler.

Hello,

Please watch video tutorial https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Menu Set Up)

Regards,
Rose Tyler.

Hello,

Default woocommerce functionality using for products sorting on shop pages, and can be changed in WooCommerce > Settings > Products > Display and it’s not related to the theme.
“Custom Order” related to products IDs. You can type the IDs of the products which you want to show.

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin and FTP access in Private Content so we could check it?

Regards,
Rose Tyler.

Hello,

Please check if the problem persists with default Woocommerce theme Storefront.
Also, you need to update WooCommerce plugin to 2.6.14 version.

Regards,
Rose Tyler.

Hello,

On our demo, we use WooCommerce Price Filter.
You can try to use some third-party plugins, for example, https://codecanyon.net/item/woocommerce-product-filter/8514038.
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

Regards,
Rose Tyler.

Hello,

Please edit the file wp-content/themes/idstore/code/shortcodes.php, find the line 212 <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script>, replace the code with this <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>, add your API key instead of “YOUR_API_KEY” text in the link.

Regards,
Rose Tyler.

Hello,

You can find the latest version of Visual Composer here https://www.8theme.com/download-plugins/
Upload the extracted folder via FTP to wp-content/plugins directory.
You don’t need Visual Composer license. All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Very likely at the start you have used default woocommerce image settings (WooCommerce > Settings > Products > Display) – 300×300+hard crop. Then you have changed image settings but did not regenerate thumbnails.
I’ve installed Regenerate Thumbnails plugin.
Go to Tools > Regenerate thumbnails.

Regards,
Rose Tyler.

Hello,

As I wrote in this topic https://www.8theme.com/topic/pic-size-language/ – please clarify us with more details about the problem and provide wp-admin access in Private Content.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Please read slider documentation and watch video tutorial https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Also to display slider as in demo you need to set this header type http://prntscr.com/eq9bwp and Site Layout > Wide.

Regards,
Rose Tyler.

Hello,

Unfortunately, we can’t recreate the issue https://gyazo.com/93b85e30dad14dc820f6e1a36bf70b26 https://gyazo.com/70746e29feebfc923fef57625fa443f2
What browser you’re using?

Regards,
Rose Tyler.