Hello,
You’re welcome!
By default, it is not possible to add a link on background image. Please provide wp-admin access in Private Content, so we could check your menu structure.
Regards,
Rose Tyler.
Hello,
You’re welcome!
By default, it is not possible to add a link on background image. Please provide wp-admin access in Private Content, so we could check your menu structure.
Regards,
Rose Tyler.
Hello,
Sidebar position on single product page inherits layout shop page. Please check this topic https://www.8theme.com/topic/mobile-product-list/
Regards,
Rose Tyler.
Hello,
You can change Sidebar position for responsive layout in Theme Options > Products Page Layout.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please check Theme Options > Color Scheme and Footer http://prntscr.com/f6hdf6
Also, you can add this code in Custom css:
.btn.filled, input.btn.pull-right.big, .cart-collaterals .checkout-button {
border-color: blue;
background-color: blue;
}
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
1. Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
2. Please update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
3. Please take our apologies but we don’t provide support for 3rd-party plugins http://prnt.sc/f6hayc.
4. The most important part of optimizing your site is caching. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, optimize images. Please read how to do this:
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Please check this report https://gtmetrix.com/reports/www.faisalfabrics.pk/k2W3Ewgq and follow the recommendations from there.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
You need use all the images with the same dimensions or enable hard crop option in WooCommerce settings http://prntscr.com/e9i66w More information about image settings you can find here https://docs.woocommerce.com/document/fixing-blurry-product-images/
Also, Keep in mind if you change the sizes in WooCommerce settings you will need to regenerate thumbnails using Regenerate thumbnails plugin after that.
Regards
Hello,
Fixed. Please check.
Please save /woocommerce/single-product/product-image.php file to upload it after theme update.
Regards,
Rose Tyler.
Hello,
We do not have these errors on your test site.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
You’re welcome!
I’m glad that you sorted out.
Regards,
Rose Tyler.
Hello,
It is the picture from another block, try to open sale products tab on mobile.
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin and FTP access in Private Content?
Regards,
Rose Tyler.
Hello,
I’ve sent the file to your email. Please replace /framework/shortcodes.php.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
This is our custom block, there is no such block in our theme.
Regards,
Rose Tyler.
Hello,
Please check it now.
Regards,
Rose Tyler.
Hello,
You need to update theme to the 3.0.0.1 version and add this code in Custom css:
.form-row.form-row-wide.create-account.woocommerce-validated{
display:inline-block;
}
We’ve sent some files your email address. Please check. Extract these archives and upload the files to the folder wp-content/themes/woopress/woocommerce/checkout.
Regards,
Rose Tyler.
Hello,
Make sure that you try to update theme to new version – 3.0.0.1 (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section) https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Please update the theme to the new version – 3.0.0.1 and then check.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
I’ve checked your site. The page works fine.
It is not some error, you need simply wait for full styles upload.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/wishlist
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
You can update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
New theme version is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
If you move all your customizations into child theme you won’t lose them after theme update.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Please use PHP 5.6 or 7.0 because the current themes version isn’t fully compatible with 7.1.
Regards,
Rose Tyler.
Hello, @szymongacki,
You’re welcome!
Regards,
Rose Tyler.
Hello, @Dousseaud,
I’m glad that you sorted out.
Regards,
Rose Tyler.
Hello,
Your provided credentials are incorrect. Please check them.
Regards,
Rose Tyler.
Hello,
We are planning to add this compatibility but I can’t tell the exact date.
Regards,
Rose Tyler.